Tag: usage

  • Faculty Lead AI Usage Conversations on College Campuses

    Faculty Lead AI Usage Conversations on College Campuses

    Since the launch of ChatGPT in 2022, higher education as a sector has grappled with the role large language models and generative artificial intelligence tools can and should play in students’ lives.  

    A recent survey by Inside Higher Ed and Generation Lab found that nearly all college students say they know how and when to use AI for their coursework, which they attribute largely to faculty instruction or syllabus language.

    Eighty-seven percent of respondents said they know when to use AI, with the share of those saying they don’t shrinking from 31 percent in spring 2024 to 13 percent in August 2025.

    The greatest share of respondents (41 percent) said they know when to use AI because their professors include statements in their syllabi explaining appropriate and inappropriate AI use. An additional 35 percent said they know because their instructors have addressed it in class.

    “It’s good news that students feel like they understand the basic ground rules for when AI is appropriate,” said Dylan Ruediger, principal for the research enterprise at Ithaka S+R. “It suggests that there are some real benefits to having faculty be the primary point of contact for information about what practices around AI should look like.”

    The data points to a trend in higher education to move away from a top-down approach of organizing AI policies to a more decentralized approach, allowing faculty to be experts in their subjects.

    “I think that faculty should have wide latitudes to teach their courses how they see fit. Trusting them to understand what’s pedagogically appropriate for their ways of teaching and within their discipline” is a smart place to start, Ruediger said.

    The challenge becomes how to create campuswide priorities for workforce development that ensure all students, regardless of major program, can engage in AI as a career tool and understand academic integrity expectations.

    Student Perspectives

    While the survey points to institutional efforts to integrate AI into the curriculum, some students remain unaware or unsure of when they can use AI tools. Only 17 percent of students said they are aware of appropriate AI use cases because their institution has published a policy on the subject, whereas 25 percent said they know when to use AI because they’ve researched the topic themselves.

    Ruediger hypothesizes that some students learn about AI tools and their uses from peers in addition to their own research.

    Some demographic groups were less likely than others to be aware of appropriate AI use on campus, signaling disparities in who’s receiving this information. Nearly one-quarter of adult learners (aged 25 or older) said they don’t  know how or when to use AI for coursework, compared to 10 percent of their traditional-aged peers. Similarly, two-year college students were less likely to say they are aware of appropriate use cases (20 percent) than their four-year peers (10 percent).

    Students working full-time (19 percent) or those who had dropped out for a semester (20 percent) were also more likely to say they don’t know when to use AI.

    While decentralizing AI policies and giving autonomy to faculty members can better serve academic freedom and AI applications, having clearly outlined and widely available policies also benefits students.

    “There is a scenario here where [AI] rules are left somewhat informal and inconsistent that ends up giving an advantage to students who have more cultural capital or are better positioned to understand hidden curricular issues,” Ruediger said.

    In a survey of provosts and chief academic officers this fall, Inside Higher Ed found that one in five provosts said their institution is taking an intentionally hands-off approach to regulating AI use, with no formal governance or policies about AI. Fourteen percent of respondents indicated their institution has established a comprehensive AI governance policy or institutional strategy, but the greatest share said they are still developing policies.

    A handful of students also indicated they have no interest in ever using AI.

    In 2024, 2 percent of Student Voice survey respondents (n=93) wrote in “other” responses to the question, “Do you have a clear sense of when, how or whether to use generative artificial intelligence to help with your coursework?” More than half of those responses—55—expressed distrust, disdain or disagreement with the use of generative AI. That view appears to be growing; this year, 3 percent of respondents (n=138) wrote free responses, and 113 comments opposed AI use in college for ethical or personal reasons.

     “I hate AI we should never ever ever use it,” wrote one second-year student at a community college in Wyoming. “It’s terrible for the environment. People who use AI lack critical thinking skills and just use AI as a cop out.”

    The Institutional Perspective

    A separate survey fielded by Inside Higher Ed and Generation Lab found that more than half of student success administrators (55 percent) reported that their institution is “somewhat effective” at helping students understand how, when and whether to use generative AI tools in academic settings. (“Somewhat effective” is defined as “there being some structured efforts, but guidance is not consistent or comprehensive.”)

    More than one-third (36 percent) reported their institution is not very effective—meaning they offer limited guidance and many students rely on informal or independent learning—and 2 percent said their institution is “very effective,” or that students receive clear guidance across multiple channels.

    Ithaka S+R published its own study this spring, which found that the average instructor had at least experimented with using AI in classroom activities. According to Inside Higher Ed’s most recent survey of provosts, two-thirds of respondents said their institution offers professional development for faculty on AI or integrating AI into the curriculum.

    Engaging Students in AI

    Some colleges and universities have taken measures to ensure all students are aware of ethical AI use cases.

    Indiana University created an online course, GenAI 101, for anyone with a campus login to earn a certificate denoting they’ve learned about practical applications for AI tools, ethical considerations of using those tools and how to fact-check content produced by AI.

    This year the University of Mary Washington offered students a one-credit online summer course on how to use generative AI tools, which covered academic integrity, professional development applications and how to evaluate AI output.

    The State University of New York system identified AI as a core competency to be included in all general education courses for undergraduates. All classes that fulfill the information literacy competency requirement will include a lesson on AI ethics and literacy starting fall 2026.

    Touro University is requiring all faculty members to include an AI statement in their syllabi by next spring, Shlomo Argamon, associate provost for artificial intelligence, told Inside Higher Ed in a podcast episode. The university also has an official AI policy that serves as the default if faculty do not have more or less restrictive policies.

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  • Bringing C.H.A.O.S to Chaos: Syllabi with an AI Usage Policy – Faculty Focus

    Bringing C.H.A.O.S to Chaos: Syllabi with an AI Usage Policy – Faculty Focus

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  • Bringing C.H.A.O.S to Chaos: Syllabi with an AI Usage Policy – Faculty Focus

    Bringing C.H.A.O.S to Chaos: Syllabi with an AI Usage Policy – Faculty Focus

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  • College campus counseling center usage and staffing

    College campus counseling center usage and staffing

    Counseling services are a key element of student retention in higher education due to elevated numbers of students reporting mental health conditions, but creating a sustainable practice that addresses students and staff needs remains a challenge, according to survey data from the Association for University and College Counseling Center Directors (AUCCCD).

    The association’s annual report, published Feb. 25, highlights a tapering off of the increased demand for mental health services from students, but continued pressure to support clinician and nonclinical staff members through challenging work conditions.

    Methodology

    The survey includes responses from 367 counseling center directors from the U.S. and its territories and 14 from other countries. The majority of respondents work at four-year institutions and urban campuses. The reporting period ranges from July 1, 2023, to June 30, 2024.

    Student engagement: While students continue to report high levels of mental health concerns, some counseling centers are seeing a decline in student demand.

    The majority of respondents at four-year institutions reported a decline or no change in the number of unique clients seen (68 percent) and the number of appointments provided (58 percent). Among two-year colleges, 33 percent reported a decrease in the number of unique clients seen and 43 percent reported a decrease in overall appointments provided.

    One in four counseling center directors (24 percent) indicated their centers did not have trouble meeting demand for services.

    Around 11 percent of students at four-year institutions accessed counseling services, and just under 5 percent of students at community colleges received counseling center support. “Centers at smaller schools served, on average, much larger proportions (8 to 19 percent) of their enrolled populations than centers at larger schools (7 to 8 percent),” according to the report.

    Student data indicated a correlation between student success and counseling center usage: 73 percent of clients reported that counseling services positively impacted their academic performance, and 71 percent said it helped them stay in school.

    Staffing: The four-year college had 9.2 full-time-equivalent clinical employees, while the average for community colleges was 4.5 employees. Around 2 percent of centers were staffed by only one person, but this was a decline compared to the year prior, when 3.5 percent of directors indicated they were a one-person center.

    Diversity of directors who completed the survey continues to rise, with 30 percent of respondents identifying as a person of color, up from 16 percent in the 2012–13 survey.

    Staff turnover remains a concern for college counseling centers, with 12 percent of all nontrainee clinical positions and 10 percent of all nontrainee positions turning over in the past fiscal year. The top reasons staff left their roles were low salary (48 percent) and work conditions (32 percent), though fewer staff cited leaving the field as a reason for departure this year, compared to prior surveys.

    Embedded counseling services remain limited, with around 30 percent of institutions utilizing counselors assigned to work within other departments. Athletics was the most frequently reported area where embedded clinicians work, followed by a specific school, student affairs office and residence life.

    Services: Most clinical sessions were delivered in person (81 percent), followed by video (15 percent) and phone (3 percent). This mirrors the Center for Collegiate Mental Health’s data, published earlier this year, which found 64 percent of clients received exclusively in-person counseling and 13 percent received video-only care.

    While a slight majority of centers do not have formal session limits (55 percent), 43 percent of institutions limit the number sessions a student can access by year, with some flexibility in the model. Only 0.6 percent of respondents indicated their campus has a hard session limit with no exceptions.

    Teletherapy continues to be a popular offering among institutions, with 53 percent of four-year institutions and 35 percent of community colleges employing a third-party vendor to provide services. Use by students varies widely, even among similarly sized institutions, but the average number of participating students was 453.

    “Overall, regardless of the type of service provided by a third-party vendor, the majority of directors reported utilization was less than hoped for or met their expectations,” according to the report.

    The number of unique students who attended a crisis appointment averaged across centers was 125, and the average number of crisis appointments was 166. A majority (65 percent) offered psychiatric services within the counseling center, elsewhere on campus or in both locations.

    In addition, a majority of respondents indicated their center provides formal or informal consultation services to the community.

    Looking ahead: While the report focuses on the previous fiscal year, there remains a need to continue to provide accessible and high-quality counseling services, says Cindy M. Bruns, survey coordinator for AUCCCD. “By fostering a supportive campus culture and ensuring that mental health resources are available, colleges can help students navigate political and social environments while promoting resilience and well-being.”

    Some counseling directors have noticed students are experiencing “elevated levels of anxiety, uncertainty, threats to their sense of safety and belonging on campus” due to federal action under the second Trump administration, Bruns says, which could prompt an increase in the number of students seeking services.

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