Tag: Ways

  • Three Ways to Give Donation-Minded Visitors a Good Story

    Three Ways to Give Donation-Minded Visitors a Good Story

    In a study of 99,542 donors who supported causes between 2020 and 2024 with gifts totaling less than $5,000 a year (nearly 97 percent of all donors), just 5.7 percent supported education institutions. That’s according to “The Generosity Report: Data-Backed Insights for Resilient Fundraising,” published this April by Neon One, a provider of nonprofit operational technology.

    While major gifts will always be a crucial part of higher ed advancement success, it’s important to remember that smaller gifts add up, and during this uncertain time higher ed leaders must prioritize capturing the interest of every could-be donor.

    Among the donors studied, nearly 30 percent gave to more than one nonprofit, for a combined average of about $545 in 2024, an increase from $368 in 2020. Many—if they have a good relationship with a nonprofit and are asked—will increase their level of support.

    Sharing donation impact stories on a college’s main giving page is an approach not taken enough, in my experience. Typically, the “make a gift” or “give now” link, found prominently on an institution’s homepage, brings a visitor to a form. (“Yes, we’ll take that credit card info now.”) While no one wants to distract anyone from giving online, some colleges are clearly making efforts to inspire and inform giving by sharing how donations are helping students succeed and contributing to research and other efforts benefiting the community or beyond.

    In uncovering examples of colleges using engaging narratives on their donation pages, I now have a clear sense of several practices to consider. For anyone asking how an already resource-strapped marketing and comms team is supposed to make time for additional storytelling, here’s some good news: Most institutions are probably already publishing articles that can be gently repurposed for alumni and other friends thinking about making a gift.

    Following are three actions to take when the goal is telling impact stories on a main giving page.

    1. Find (and tweak) or create the content.

    Do some sleuthing to locate any articles already written about programs and supports made possible at least in part with donor funding. While giving sites can include articles about major gifts that center around the donor, focusing on individuals or communities that are better because of the initiative is more compelling.

    Donation-related video content—although probably needing to be built from scratch—is a great way to highlight real student successes, whether it’s a scholarship that opened up access, emergency funds that allowed a student to stay in school or the excitement of commencement. Minnesota State University, Mankato, recorded accepted students finding out they had received scholarships and students who had benefited from emergency funding sharing how the gift had “saved the day.” Gratitude-focused videos, especially when they use student voices, need not reveal specific personal circumstances.

    To help find individuals to feature, some giving pages invite students, alumni, employees and donors to suggest or contribute their own impact stories.

    1. Provide a mix of content formats and collections.

    Slideshows, blown-up quotes and infographics (individual graphics or numbers-driven stories) are a few visual content tactics spotted on giving pages.

    Lewis & Clark College tells succinct stories on its giving page through a slideshow with three students sharing how their financial aid offers allowed them to enroll. The Oregon college’s giving page also includes a collection of five featured stats, highlighting how gifts from the past year have made an “immediate impact on the areas of greatest need.” Rather than just presenting the most obvious numbers, such as giving totals, these data points note, for example, the number of potential jobs and internships sourced by the career center, or how many new titles were purchased by the library.

    When strategizing about giving page content, consider a series of similar stories that use a standard title or title style. These can even be short first-person pieces, such as “The next decade of [community, achievement, opportunity, gratitude, etc.] begins with you,” a series created for McGill University in Montreal.

    To make an impact story most effective at inspiring a gift, be sure to take the extra step of adding a call-to-action message and link within each article. Even institutions doing this tend to be inconsistent about it. Try adding an italicized note at the end, a sentence within the text or a box that explains the related fund, as University of Colorado at Boulder does.

    1. Be thoughtful about giving page content organization.

    Content-rich giving pages don’t start with a gift form or a bunch of stories. Instead, a single large photo or slideshow featuring students and a short, impactful message seems to be the preferred approach.

    As a visitor scrolls down, additional content tiers can offer more detail and giving encouragement—such as students expressing gratitude for support. More comprehensive feature articles and/or collections of impact story content tend to appear toward the bottom of the page, with a few teaser stories and often a link to see more. Larger collections of stories can be broken into categories and made searchable.

    Some institutions place links to impact story pages in more than one place and include multiple “make a gift” buttons on the main giving page.

    A new focus on giving content should also trigger some tweaks to the gift form itself. Does it include a drop-down menu with specific fund options? Can a donor write in where to direct the gift?

    Or consider McGill’s approach: Each of five big ideas listed on its giving stories page takes visitors to a gift form, followed by a description of the meaning of that idea, followed by specific stories that bring it to life.

    What inspirational success stories could you be sharing with friends who click to donate?

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  • 4 Creative Ways to Engage Kids in STEM Over the Summer – The 74

    4 Creative Ways to Engage Kids in STEM Over the Summer – The 74


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    The Trump administration is reshaping the pursuit of science through federal cuts to research grants and the Department of Education. This will have real consequences for students interested in science, technology, engineering and mathematics, or STEM learning.

    One of those consequences is the elimination of learning opportunities such as robotics camps and access to advanced math courses for K-12 students.

    As a result, families and caregivers are more essential than ever in supporting children’s learning.

    Based on my research, I offer four ways to support children’s summer learning in ways that feel playful and engaging but still foster their interest, confidence and skills in STEM.

    1. Find a problem

    Look for “problems” in or around your home to engineer a solution for. Engineering a solution could include brainstorming ideas, drawing a sketch, creating a prototype or a first draft, testing and improving the prototype and communicating about the invention.

    For example, one family in our research created an upside-down soap dispenser for the following problem: “the way it’s designed” − specifically, the straw − “it doesn’t even reach the bottom of the container. So there’s a lot of soap sitting at the bottom.”

    To identify a problem and engage in the engineering design process, families are encouraged to use common materials. The materials may include cardboard boxes, cotton balls, construction paper, pine cones and rocks.

    Our research found that when children engage in engineering in the home environment with caregivers, parents and siblings, they communicate about and apply science and math concepts that are often “hidden” in their actions.

    For instance, when building a paper roller coaster for a marble, children think about how the height will affect the speed of the marble. In math, this relates to the relationship between two variables, or the idea that one thing, such as height, impacts another, the speed. In science, they are applying concepts of kinetic energy and potential energy. The higher the starting point, the more potential energy is converted into kinetic energy, which makes the marble move faster.

    In addition, children are learning what it means to be an engineer through their actions and experience. Families and caregivers play a role in supporting their creative thinking and willingness to work through challenging problems.

    2. Spark curiosity

    Open up a space for exploration around STEM concepts driven by their interests.

    Currently, my research with STEM professionals who were homeschooled talk about the power of learning sparked by curiosity.

    One participant stated, “At one time, I got really into ladybugs, well Asian Beatles I guess. It was when we had like hundreds in our house. I was like, what is happening? So, I wanted to figure out like why they were there, and then the difference between ladybugs and Asian beetles because people kept saying, these aren’t actually ladybugs.”

    Researchers label this serendipitous science engagement, or even spontaneous math moments. The moments lead to deep engagement and learning of STEM concepts. This may also be a chance to learn things with your child.

    3. Facilitate thinking

    In my research, being uncertain about STEM concepts may lead to children exploring and considering different ideas. One concept in particular − playful uncertainties − is when parents and caregivers know the answer to a child’s uncertainties but act as if they do not know.

    For example, suppose your child asks, “How can we measure the distance between St. Louis, Missouri, and Nashville, Tennessee, on this map?” You might respond, “I don’t know. What do you think?” This gives children the chance to share their ideas before a parent or caregiver guides them toward a response.

    4. Bring STEM to life

    Turn ordinary moments into curious conversations.

    “This recipe is for four people, but we have 11 people coming to dinner. What should we do?”

    In a recent interview, one participant described how much they learned from listening in on financial conversations, seeing how decisions got made about money, and watching how bills were handled. They were developing financial literacy and math skills.

    As they noted, “By the time I got to high school, I had a very good basis on what I’m doing and how to do it and function as a person in society.”

    Globally, individuals lack financial literacy, which can lead to negative outcomes in the future when it comes to topics such as retirement planning and debt.

    Why is this important?

    Research shows that talking with friends and family about STEM concepts supports how children see themselves as learners and their later success in STEM fields, even if they do not pursue a career in STEM.

    My research also shows how family STEM participation gives children opportunities to explore STEM ideas in ways that go beyond what they typically experience in school.

    In my view, these kinds of STEM experiences don’t compete with what children learn in school − they strengthen and support it.

    This article is republished from The Conversation under a Creative Commons license. Read the original article.


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  • How do Kids Learn to Read? There Are as Many Ways as There Are Students – The 74

    How do Kids Learn to Read? There Are as Many Ways as There Are Students – The 74


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    Five years after the pandemic forced children into remote instruction, two-thirds of U.S. fourth graders still cannot read at grade level. Reading scores lag 2 percentage points below 2022 levels and 4 percentage points below 2019 levels.

    This data from the 2024 report of National Assessment of Educational Progress, a state-based ranking sometimes called “America’s report card,” has concerned educators scrambling to boost reading skills.

    Many school districts have adopted an evidence-based literacy curriculum called the “science of reading” that features phonics as a critical component.

    Phonics strategies begin by teaching children to recognize letters and make their corresponding sounds. Then they advance to manipulating and blending first-letter sounds to read and write simple, consonant-vowel-consonant words – such as combining “b” or “c” with “-at” to make “bat” and “cat.” Eventually, students learn to merge more complex word families and to read them in short stories to improve fluency and comprehension.

    Proponents of the curriculum celebrate its grounding in brain science, and the science of reading has been credited with helping Louisiana students outperform their pre-pandemic reading scores last year.

    In practice, Louisiana used a variety of science of reading approaches beyond phonics. That’s because different students have different learning needs, for a variety of reasons.

    Yet as a scholar of reading and language who has studied literacy in diverse student populations, I see many schools across the U.S. placing a heavy emphasis on the phonics components of the science of reading.

    If schools want across-the-board gains in reading achievement, using one reading curriculum to teach every child isn’t the best way. Teachers need the flexibility and autonomy to use various, developmentally appropriate literacy strategies as needed.

    Phonics fails some students

    Phonics programs often require memorizing word families in word lists. This works well for some children: Research shows that “decoding” strategies such as phonics can support low-achieving readers and learners with dyslexia.

    However, some students may struggle with explicit phonics instruction, particularly the growing population of neurodivergent learners with autism spectrum disorder or attention deficit hyperactivity disorder. These students learn and interact differently than their mainstream peers in school and in society. And they tend to have different strengths and challenges when it comes to word recognition, reading fluency and comprehension.

    This was the case with my own child. He had been a proficient reader from an early age, but struggles emerged when his school adopted a phonics program to balance out its regular curriculum, a flexible literature-based curriculum called Daily 5 that prioritizes reading fluency and comprehension.

    I worked with his first grade teacher to mitigate these challenges. But I realized that his real reading proficiency would likely not have been detected if the school had taught almost exclusively phonics-based reading lessons.

    Another weakness of phonics, in my experience, is that it teaches reading in a way that is disconnected from authentic reading experiences. Phonics often directs children to identify short vowel sounds in word lists, rather than encounter them in colorful stories. Evidence shows that exposing children to fun, interesting literature promotes deep comprehension.

    Balanced literacy

    To support different learning styles, educators can teach reading in multiple ways. This is called balanced literacy, and for decades it was a mainstay in teacher preparation and in classrooms.

    Balanced literacy prompts children to learn words encountered in authentic literature during guided, teacher-led read-alouds – versus learning how to decode words in word lists. Teachers use multiple strategies to promote reading acquisition, such as blending the letter sounds in words to support “decoding” while reading.

    Another balanced literacy strategy that teachers can apply in phonics-based strategies while reading aloud is called “rhyming word recognition.” The rhyming word strategy is especially effective with stories whose rhymes contribute to the deeper meaning of the story, such as Marc Brown’s “Arthur in a Pickle.”

    The rhyming structure of ‘Arthur in a Pickle’ helps children learn to read entire words, versus word parts.

    After reading, teachers may have learners arrange letter cards to form words, then tap the letter cards while saying and blending each sound to form the word. Similar phonics strategies include tracing and writing letters to form words that were encountered during reading.

    There is no one right way to teach literacy in a developmentally appropriate, balanced literacy framework. There are as many ways as there are students.

    What a truly balanced curriculum looks like

    The push for the phonics-based component of the science of reading is a response to the discrediting of the Lucy Calkins Reading Project, a balanced literacy approach that uses what’s called “cueing” to teach young readers. Teachers “cue” students to recognize words with corresponding pictures and promote guessing unfamiliar words while reading based on context clues.

    A 2024 class action lawsuit filed by Massachusetts families claimed that this faulty curriculum and another cueing-based approach called Fountas & Pinnell had failed readers for four decades, in part because they neglect scientifically backed phonics instruction.

    But this allegation overlooks evidence that the Calkins curriculum worked for children who were taught basic reading skills at home. And a 2021 study in Georgia found modest student achievement gains of 2% in English Language Arts test scores among fourth graders taught with the Lucy Calkins method.

    Nor is the method unscientific. Using picture cues with corresponding words is supported by the predictable language theory of literacy.

    This approach is evident in Eric Carle’s popular children’s books. Stories such as the “Very Hungry Caterpillar” and “Brown Bear, Brown Bear What do you See?” have vibrant illustrations of animals and colors that correspond with the text. The pictures support children in learning whole words and repetitive phrases, suchg as, “But he was still hungry.”

    The intention here is for learners to acquire words in the context of engaging literature. But critics of Calkins contend that “cueing” during reading is a guessing game. They say readers are not learning the fundamentals necessary to identify sounds and word families on their way to decoding entire words and sentences.

    As a result, schools across the country are replacing traditional learn-to-read activities tied to balanced literacy approaches with the science of reading. Since its inception in 2013, the phonics-based curriculum has been adopted by 40 states and the Disctrict of Columbia.

    Recommendations for parents, educators and policymakers

    The most scientific way to teach reading, in my opinion, is by not applying the same rigid rules to every child. The best instruction meets students where they are, not where they should be.

    Here are five evidence-based tips to promote reading for all readers that combine phonics, balanced literacy and other methods.

    1. Maintain the home-school connection. When schools send kids home with developmentally appropriate books and strategies, it encourages parents to practice reading at home with their kids and develop their oral reading fluency. Ideally, reading materials include features that support a diversity of learning strategies, including text, pictures with corresponding words and predictable language.

    2. Embrace all reading. Academic texts aren’t the only kind of reading parents and teachers should encourage. Children who see menus, magazines and other print materials at home also acquire new literacy skills.

    3. Make phonics fun. Phonics instruction can teach kids to decode words, but the content is not particularly memorable. I encourage teachers to teach phonics on words that are embedded in stories and texts that children absolutely love.

    4. Pick a series. High-quality children’s literature promotes early literacy achievement. Texts that become increasingly more complex as readers advance, such as the “Arthur” step-into-reading series, are especially helpful in developing reading comprehension. As readers progress through more complex picture books, caregivers and teachers should read aloud the “Arthur” novels until children can read them independently. Additional popular series that grow with readers include “Otis,” “Olivia,” “Fancy Nancy” and “Berenstain Bears.”

    5. Tutoring works. Some readers will struggle despite teachers’ and parents’ best efforts. In these cases, intensive, high-impact tutoring can help. Sending students to one session a week of at least 30 minutes is well documented to help readers who’ve fallen behind catch up to their peers. Many nonprofit organizations, community centers and colleges offer high-impact tutoring.

    This article is republished from The Conversation under a Creative Commons license. Read the original article.


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  • Five Science-Backed Ways to Improve Academic Writing (opinion)

    Five Science-Backed Ways to Improve Academic Writing (opinion)

    I vividly recall when an editor in chief invited me to publish in a well-known journal. Fresh from defending my dissertation, I still grappled with understanding how publishing worked in academia—like whether I should try to imitate the densely written, abstract sentences that appeared in the journal he edited. I thumbed the latest issue and looked at him. “Do you have a house style I should use?”

    He shuddered and gave a response I’ve since heard echoed by other editors in chief of similarly well-respected journals: “Please don’t! We publish manuscripts despite how they’re written.”

    But this candid advice leaves most graduate students and even seasoned faculty members with another dilemma. If you can’t imitate articles published in the best journals, how do you write up your research so it gets published?

    During my early years of teaching writing courses, I discovered that students seldom revised their work significantly, even when they received extensive feedback from both me and their peers. In fact, students failed to revise even when they received feedback and grades from their peers.

    All writing students also struggle with the idea that both feedback and grades on their writing are subjective, a reflection of how a particular instructor prefers students to write in a specific course. In addition, English literature and creative writing courses teach students that writing is a combination of mystery and art.

    In contrast, researchers in cognitive neuroscience and psycholinguistics identified the features that make sentences easy or difficult to read decades ago. As a result, we can teach students how to make their sentences clear—no matter how complex the subject—by teaching science-based writing methods. And as a graduate student or faculty member, you can improve your own academic writing—and your chances for publication—by focusing on the five basic principles that cause readers to perceive sentences as clear.

    1. Active voice makes sentences easier to read.

    In studies, researchers have discovered that readers comprehend sentences more rapidly when sentences reflect cause and effect. We can trace this to two factors. First, our brains naturally perceive cause and effect, which evolved as a survival mechanism. Research shows, for instance, that infants as young as 6 months old may identify cause and effect.

    Second, English sentence structure reflects causes and effects in its ordering of words: subject-verb-object. As researchers discovered, participants read sentences with active voice at speeds one-third faster than they read sentences in passive voice. Moreover, these same participants misunderstood even simple sentences in passive voice about one-quarter of the time. While many writing instructors require students to use active voice, few alert students to the specific benefits of active sentences that make them easier to read. These sentences are shorter, more efficient and more concrete, while sharpening readers’ sense of cause and effect.

    Consider the differences between the first example below, which relies on passive voice, and the second, which uses active voice.

    Passive: It has been reported that satiety may be induced by the distention of the gastric antrum due to the release of dissolved gas from carbonated water, which may improve gastric motility, thereby reducing hunger.

    Active: Cuomo, Savarese, Sarnelli et al. reported that drinking carbonated water distends the gastric antrum through the release of dissolved gas, inducing satiety and improving gastric motility, all of which reduce hunger.

    1. Actors or concrete objects turn sentences into microstories.

    Academic writing naturally tackles complex content that can prove challenging even to subject matter experts. However, writers can make even challenging content comprehensible to nonexperts by making cause and effect clear in their sentences by using nouns that readers can easily identify as subjects. When the grammatical subjects in sentences are nouns clearly capable of performing actions, readers process sentences with greater speed and less effort. For actors, use people, organizations or publications—any individual, group or item created with intention that generates impact.

    We unconsciously perceive these sentences as easier to read and recall because identifying actors and actions in sentences aids readers in fixing both a word’s meaning and the role it plays in sentence structure. Furthermore, these nouns enhance the efficiency of any sentence by paring down its words. Take these examples below:

    Abstract noun as subject: Virginia Woolf’s examination of the social and economic obstacles female writers faced, due to the presumption that women had no place in literary professions and so were instead relegated to the household, particularly resonated with her audience of young women who had struggled to fight for their right to study at their colleges, even after the political successes of the suffragettes.

    Actor as subject: In A Room of One’s Own, Virginia Woolf examined social and economic obstacles female writers faced. Despite the political success of the suffragettes, writers like Woolf battled the perception that women had no place in the literary professions. Thus Woolf’s book resonated with her audience, young women who had to fight for the right to study at their colleges.

    1. Pronouns send readers backward, but readers make sense of sentences by anticipating what comes next.

    If writers imitate the academic writing they see in print, they typically rely on pronouns as the subjects of sentences, especially “this,” “that,” “these,” “those” and “it.” However, pronouns save writers time but cost readers significantly, for two reasons.

    First, readers typically assume that pronouns refer to a single noun rather than a cluster of nouns, a phrase or even an entire sentence. Second, when writers use these pronouns without nouns to anchor their meaning, readers slow down and frequently misidentify the meanings of pronouns. Moreover, readers rated writing samples with higher numbers of pronouns as less well-written than sentences that relied on actors as subjects—or even pronouns like “this” anchored by nouns like “outcome.”

    Pronoun as subject: Due to the potential confounding detrimental effects of sulfonylureas and insulin in the comparator arms of the trials evaluating anticancer effects of metformin/thiazolidinediones, it is difficult to draw any firm conclusions from prior studies.

    Actor as subject: In trials to assess the anticancer effects of metformin/thiazolidinediones, we had difficulty drawing any firm conclusions from prior studies due to potential confounding detrimental effects from sulfonylureas and insulin.

    1. Action verbs make sentences more concrete, efficient and memorable.

    Open any newspaper or magazine and, even in just-the-facts-ma’am hard news stories, you’ll find action verbs, like “argues,” “reinvents,” “writes” and “remakes.” In contrast, most writers overrely on nonaction verbs. These verbs include “is,” “has been,” “seems,” “appears,” “becomes,” “represents” and that evergreen staple of academic writing, “tends.”

    Action verbs enable readers to immediately identify verbs, a process central to comprehending sentence structure and understanding meaning alike. Furthermore, action verbs make sentences more efficient, more concrete and more memorable. In one study of verbs and memory, readers recalled concrete verbs more accurately than nonaction verbs.

    When we read action verbs, our brains recruit the sensory-motor system, generating faster reaction times than with abstract or nonaction verbs, which are processed outside that system. Even in patients with dementia, action verbs remain among words patients with advanced disease can identify due to the semantic richness of connections action verbs recruit in the brain.

    Nonaction verbs: Claiming the promotion of research “excellence” and priding oneself in the record of “excellence” has become commonplace, but what this excellence is concretely about is unclear.

    Action verbs: Research institutions claim to promote faculty on the basis of research “excellence,” but institutions define “excellence” in many ways, with few clear definitions.

    1. Place subjects and verbs close together.

    When we read, we understand sentences’ meaning based on our predictions of how sentences unfold. We unconsciously make these predictions from our encounters with thousands of sentences. Most important, these predictions rely on our ability to identify grammatical subjects and verbs.

    We make these predictions easily when writers place subjects and verbs close together. In contrast, we struggle when writers separate subjects and verbs. With each increase in distance between subjects and verbs, readers exert greater effort, while reading speeds slow down. More strikingly, readers also make more errors in identifying subjects and verbs with increases in the number of words between subjects and verbs—even in relatively short sentences.

    For example, in this sentence, readers must stumble through two adjective clauses, noted in orange below, before encountering the verb “decreases,” paired with the underlined subject, “rule”:

    Specifically, a rule that indicates a reduction in delay that precedes an aversive consequence decreases procrastination in university students.

    But this separation strains working memory, as readers rely on subject-verb-object order to identify sentence structure. Ironically, as academic writers gain sophistication in their subject-matter expertise, they frustrate readers’ mechanisms for comprehension. Your urge to immediately modify the subject of your sentence with phrases and clauses slows reading and increases readers’ sense of conscious effort.

    On the other hand, reading speeds increase while effort decreases when subjects and verbs appear close together. Introduce your main point with a subject and verb, then modify them with clauses or phrases:

    Specifically, university students decrease procrastination when they face aversive consequences immediately for failure to meet deadlines.

    These principles will work in any discipline, enabling writers to control how editors and peer reviewers respond to their manuscripts and proposals. These changes can help make an academic career successful, crucial in today’s competitive environment.

    Yellowlees Douglas is a former professor of English at Holy Names University and was a director of five writing programs at universities including the City University of New York and the University of Florida. She is the author, most recently, of Writing for the Reader’s Brain: A Science-Based Guide (Cambridge University Press, 2024).

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  • College Marketing: 7 Ways It Has Changed and How to Stay Ahead

    College Marketing: 7 Ways It Has Changed and How to Stay Ahead

    …and What You Need to Do to Stay Ahead

    The higher education enrollment landscape is undergoing a significant transformation, driven by shifting demographics, technological advancements, and economic uncertainty. To remain relevant and competitive, colleges and universities must adapt to these changes and develop strategies to succeed in a challenging environment. But before you can adapt, one must first look at some of the major innovations that have disrupted how consumers engage with brands.

    Are you engaging students the way they engage with other brands?
    1. Short form video content: Platforms like TikTok, Instagram Reels, and YouTube Shorts have dominated, offering snackable content that informs, entertains, and inspires within seconds. Influencers (see #5) use this medium to tell stories, drive trends, and engage consumers on behalf of sponsored brands. Students use the medium to assess campus life and inform college choices.
    2. Voice and visual search optimization: The rise of “smart assistants”and digital assistants have changed the way we engage with brands, discover products, and complete research, transactions, and more. A good digital assistant is becoming as essential as a solid logo design in marketing.
    3. AI personalization: Artificial intelligence has revolutionized marketing by enabling hyper-personalized experiences, analyzing real-time data, and predicting consumer behavior to deliver tailored content. For cash strapped institutions, it has the added benefit of allowing you to zero in on your highest potential return prospects and curate content.
    4. Augmented reality (AR) experiences: AR is transforming how consumers shop, learn, and engage with brands, creating immersive experiences that drive both engagement and sales. George Mason University developed a successful AR campus tour for transfer students, and I expect to see prospective students and their families wandering campus with branded AR glasses on campuses everywhere before long.
    5. Influencer marketing: The focus has shifted from big-name endorsements to micro- and nano-influencers, offering niche expertise and deeper connections with audiences. Universities are leveraging student influencers on campus for enrollment and advancement opportunities.
    6. Data privacy regulations and ethical marketing trends: With increasing concerns about data breaches, consumers demand transparency and ethical practices in data handling and marketing. Layer an ever changing and tightening regulatory environment and you will need solid governance and procedural guidance to ensure compliance without limiting effectiveness.
    7. Omnichannel integration: Marketers now focus on providing a seamless experience across all touchpoints, ensuring brand consistency and cohesive customer interactions. The same experience is paramount during the college search process to stand out, stay top of mind, and draw students to your engaging (AR powered?) on campus events.

    5 keys to optimizing your college marketing strategy to address these changes

    That is the how, but what about the what. A great tech stack is one thing, but the meat of your strategy and message must center around what is central to your mission, your goals, and your prospective student audience.

    1. Gear your strategy to your prospective students

    As the student population becomes increasingly diverse, institutions must develop targeted recruitment and communication strategies to engage with underrepresented groups, including Hispanic, African American, and first-generation students. According to RNL’s most recent study of undergraduate marketing and recruitment practices, 51% of four-year private, 42% of two-year public, and 37% of four-year public institutions have specific strategies for recruiting Hispanic students. The vast majority of institutions also do not have materials and communications available in Spanish. Depending on your locality, these populations may be your best bet for stable growth, but without a specific marketing strategy, you will miss the opportunity.

    2. Assess the suite of marketing tools, vehicles and assets at your fingertips

    How cohesive, consistent and connected are they? Students use a variety of resources to learn about colleges and universities, from websites and social media to videos and printed brochures. Institutions must adopt a balanced, omnichannel approach to marketing, leveraging multiple channels to reach students at various stages of their decision-making process.

    3. Plug the leak

    As the demographic cliff approaches, institutions must prioritize student success and retention strategies. A recent study found that public colleges and universities use market research and print/electronic campaigns to impact student yield and summer melt, but there is room for improvement in collecting data to inform retention policies. (Our report on retention practices provides very helpful benchmarks and ideas for student success strategies.)

    4. Improve the experience and reduce the stress

    The college search process can be a significant source of stress and anxiety for students. Institutions can help mitigate this by providing resources and support services, such as mental health counseling and academic advising, to help students manage their emotions and stay on track.

    5. Embrace change

    To succeed in a rapidly changing environment, institutions must be willing to adapt and innovate. This includes investing in technology, such as AI-powered enrollment management systems, and exploring new revenue streams, such as online and graduate programs.

    College marketing is evolving at an unprecedented pace. How can you keep up?

    To remain competitive, colleges and universities must embrace strategies that prioritize personalization, authenticity, and innovation. From leveraging short-form video content and AI-powered tools to integrating augmented reality experiences and omnichannel approaches, institutions have a wealth of opportunities to connect with prospective students in meaningful ways.

    However, success will require more than technology; it demands a deep understanding of the diverse needs and aspirations of the modern student population. By aligning marketing efforts with institutional goals, fostering inclusivity, and enhancing the overall student experience, higher education institutions can not only navigate these changes but thrive in a rapidly shifting environment. Now is the time to adapt, innovate, and future-proof strategies to ensure sustainable growth and relevance in the years ahead. Reach out and we can connect on your marketing strategies. We will find a time to talk about your opportunities to make sure your marketing efforts resonate with students and reach them in the channels they use.

    Talk with our marketing and recruitment experts

    RNL works with colleges and universities across the country to ensure their marketing and recruitment efforts are optimized and aligned with how student search for colleges.  Reach out today for a complimentary consultation to discuss:

    • Student search strategies
    • Omnichannel communication campaigns
    • Personalization and engagement at scale

    Request now

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  • “The accreditors are coming!” 4 ways to use student satisfaction scores to prepare

    “The accreditors are coming!” 4 ways to use student satisfaction scores to prepare

    Does your campus fully utilize its student satisfaction scores at accreditation time? As a reminder, regular assessments of student satisfaction provide data for four key institutional activities:

    • Retention/student success
    • Strategic planning
    • Recruiting new students
    • Accreditation documentation

    The accreditation process can be time-demanding and stressful for your campus staff and leadership, yet it is essential to complete on the designated cycle. And while the official process is something you address once every decade, regularly gathering data from your students and maintaining proactive processes can make the official requirements go much more smoothly.

    My colleague Charles Schroeder likes to say that during self-studies, people on campus begin running around gathering data and shouting, “The accreditors are coming! The accreditors are coming!” To avoid this reaction, our recommendation is don’t just assess student satisfaction as part of your self-study, but assess student satisfaction on a regular cycle, once every two or three years (if not annually).

    4 ways to use student satisfaction scores to prepare for accreditors

    How can you use data from student satisfaction surveys in your accreditation process? I have four suggestions for you.

    1. Match the survey items to your accreditation requirements. As a resource for you, we have mapped the individual items on the Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys (including the Student Satisfaction Inventory, the Adult Student Priorities Survey, and the Priorities Survey for Online Learners) to the individual criteria for all of the regional accreditors across the United States. You can download the relevant mapping document for your survey version and region here. By seeing how the items on each survey are mapped to the regional accrediting agency requirements, you can take  the guesswork out of determining how the student feedback lines up with the documentation you need to provide.

    2. Respond to student-identified challenge items. The RNL Satisfaction-Priorities Surveys identify areas of high importance and low satisfaction as challenge items. These are priority areas for improvement based on the perceptions of your students. By actively working to improve the student experience in these areas, you can potentially improve overall student satisfaction, which studies have correlated with better individual student retention, higher institutional graduation rates, higher institutional alumni giving, and lower loan default rates. Improvements in these areas are going to look good for your accreditation.

    3. Document your student-identified strengths. The RNL Satisfaction-Priorities Surveys also reflect student-identified strengths, which are items of high importance and high satisfaction. These are the areas that your students care about, and where they think you are doing a good job. Mentioning your strengths to your accreditors helps to position you in a positive light and to focus the conversation on where you are meeting or exceeding student expectations.

    4. Show improvements over time. As indicated earlier, student satisfaction surveys should not be a “once and done” activity, or even an activity done just once every five to ten years. The institutions we work with which assess student satisfaction systematically every two or three years, and actively work to improve the student experience in the intervening years, are seeing student satisfaction levels increase year over year. This process shows your commitment to your students and to your accreditors, and reflects that continuous quality improvement is valued by your institution.

    Ready to learn more?

    Are you ready to regularly assess student satisfaction? Are you interested in connecting the results to your accreditation criteria? Do you want to learn more about moving forward with a satisfaction assessment? Contact RNL with any questions you have and we will look forward to assisting you.

    Note: This blog was originally published in November 2016 and was updated with new content in May 2025.

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  • Two More Ways Faculty Are Using AI

    Two More Ways Faculty Are Using AI

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    We recently shared three ways faculty are using generative AI (GenAI) to help them handle the more administrative aspects of their roles — gleaned from ongoing research that culminates in our annual Faces of Faculty report. This comprehensive report explores the professional landscape, challenges, and opportunities facing today’s higher education faculty. Over the past few years, we’ve learned that GenAI has enjoyed popularity among early adopting educators as: a tool for jumpstarting ideas and conversations with students; to help with differentiation of instruction for different learning levels and styles; and a tool for automating feedback. We’ve also learned that around half of instructors now hold a positive view of GenAI, up from just 28% in 2023, and we expect that the number is continuing to rise as more educators experiment with the tech.

    What are some other ways in which higher education faculty are using AI to lighten their professional loads? Here are two more use-cases we learned about: 

    GenAI to combat plagiarism and cheating

    Since GenAI arrived on the higher education scene in a meaningful way, faculty have been understandably frustrated by the ways in which students can use it to cheat and plagiarize the work of others. In fact, 82% of faculty in a recent report expressed concern about academic integrity and AI. An adjunct in Washington told us, “When students rely on AI instead of learning to write and study, they learn less. This is like giving kids a calculator before they know what it even means to add and subtract…” 

    Yet, we’re hearing from educators that a “fight fire with fire” approach can be really effective at combating plagiarism and cheating. Importantly, this involves having honest conversations with students about academic integrity and the value of original work and critical thinking. Many faculty are spending time explaining to students that while GenAI tools are often appealing as a quick fix, using them to cheat and plagiarize will only harm their chances of  academic success. Others are going beyond theory and integrating AI tools into their lessons; effectively asking students to use AI in an integral way, without sacrificing originality. 

    Some are taking it a step further, though, and are using AI to stay a step ahead of the cheaters by thinking as they do. Faculty are often cued into the possibility of plagiarism by virtue of essays and responses that contain verbatim key terms from prompt phrases, or by stilted and inauthentic word choice and syntax. Running a page of text through an AI detection tool can quickly flag which sentences, concepts or phrases have been “lifted” straight out of ChatGPT or other GenAI platforms. One article suggests that educators subtly obtain a baseline sample of each student’s authentic writing style and capabilities at the start of the term, so that any potential plagiarism becomes far more obvious. 

    A faculty member at Purdue summarized the nature of the plagiarism challenge in a blog post.  “I realized that 80-90% of the assignment I had created for my courses could now be readily answered by AI…We are now thinking about how we can make our courses both AI-amplified and AI-resilient.”  

    AI for routine administrative tasks 

    “Judicious use of AI tools will make many tasks less burdensome. Good AI results depend on detailed and well-crafted prompts.” – Instructor, North Carolina

    In 2023, over half (58%) of instructors reported wanting to use AI for administrative tasks. As the overall popularity of GenAI has risen among educators, we expect that more and more are also now using GenAI tools to lessen their admin burden. What does this look like, and how can faculty use AI to make professional life easier on the administrative side of things? 

    A few AI-powered tasks we heard about from survey respondents include:

    • Scheduling office hours or emails

    AI calendar features can help educators optimize their workday by scheduling time blocks that are based on patterns and urgency. It can also deploy automated responses to routine student queries based on certain words and phrases. This simple use-case allows educators to find better work-life balance, avoid scheduling conflicts, and divide their time and attention fairly among the students and situations that most require it.

    • Reviewing and refining recommendations, resumes and cover letters

    Asking AI to write a recommendation, resume or cover letter borders on the unethical, but using AI to review these documents and suggest enhancements seems like a smart use of time and technology, and one that can benefit students while saving educators time.

    • Building reading lists or providing additional learning resources

    While its results aren’t always perfect, GenAI pulls from a virtually infinite pool of resources to generate lists and recommendations for users. So, no matter how seasoned or well-read an educator may be, AI can offer a helpful starting point for suggesting comprehensive resources and reading material that can benefit students.

     

    Wondering how else AI can support you?

    Check out our part 1 article: Three Ways Faculty Are Using AI to Lighten Their Professional Load. It highlights three practical ways instructors are putting AI to work — helping them save time, streamline tasks and refocus on what matters most.

     

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  • Five Ways to Use Group Work to Engage College Students (opinion)

    Five Ways to Use Group Work to Engage College Students (opinion)

    A few years ago, we hired an adjunct professor to teach a three-hour night class. After a few weeks, he came to us in frustration because he couldn’t get the students to discuss the material, and when he asked if there were any questions, they never responded.

    We probed more. Upon further discussion, we found that his course plan for each night was a three-hour lecture using PowerPoint slides; he didn’t take class planning beyond that. He felt overwhelmed by the responsibility for teaching the content of the course, but he didn’t know where to begin to get the students to contribute, ask questions and actively participate. We immediately put on our coaching hats, working to help him actively engage his class so that students had a deeper learning experience.

    We have heard about this frustration with getting students to participate actively in conversations with many other faculty members, in one-on-one coaching or during faculty development sessions. This often happens because faculty members are relying on lecture because that was the way their own professors taught and often the way they were trained to teach in their graduate programs.

    When moving into team projects, here are four key actions to take:

    1. Assign students to their teams in a way that is transparent and purposeful. Definitely don’t let students pick their own groups.
    2. Show students your grading rubric when you assign the project. We guarantee your students will be more successful when you do this.
    3. Train students on how to conduct peer evaluation, and include peer evaluations as part of the grade.
    4. Check in frequently with teams to see how they are progressing, and to answer any questions. Your students will appreciate this.

    In addition, the distractions that students face when preparing for class and during class time are increasing exponentially. Many are not doing the reading, some are on their phones, more than a few are shopping online during class and some just don’t have the bandwidth left to participate because of their very busy lives outside of school.

    How do we help these faculty members start to turn things around? In our experience as professors, group work is a great way to help instructors, new and experienced, to actively engage classes in discussions.

    The two of us have had extensive experience using in-class group work and executing in-depth team projects across many different disciplines. On most surveys, employers report that one of the top skills they want from college graduates is the ability to work in teams. Given what employers want, we’d of course like everyone to move away from lectures to engaging students with project-based teamwork. But not everyone is comfortable moving to a system that is so different from their current teaching methods.

    So how can we help our struggling adjunct faculty member, and other professors who want to more actively engage their students? Here are five quick and easy ideas to try.

    1. A think-pair-share exercise. This occurs when you pose a question, give students a brief time to reflect and think, and then ask them to turn to their neighbor and share their ideas. If you want them to develop their thoughts even more, you can ask them to turn to another pair and join them to discuss the issue (how many times you do this depends on the size of the class); you can even join up more dyads. Then ask the groups to report back with a few key points.
    2. Prepared discussion questions. Prepare a series of discussion questions based on the reading for that day or about a problem on which the class is working. Next, organize the class into four- or five-person groups. Give students a reasonable amount of time to work through the questions. While they are working, make sure to circulate through the groups, answer questions, make comments to illustrate some of the ideas and provide prompts to help them. At the conclusion of the discussion, have each group report on the highlights of their discussion and use the opportunity to give a series of mini-lectures on points they described and things they might have missed.
    3. Learning through discussion. Developed by William Fawcett Hill, this method is an even more structured approach to group work. We used this method in an upper-level theory course with excellent results. Learning through discussion puts considerable responsibility on a group leader, but if the groups rotate this leadership position across the group each week, it should even out the work (and as a bonus, it can help students develop team leadership skills). The leader synthesizes the material and initiates the discussion. The leader doesn’t teach the group but leads them through an eight-step process to identify major themes in the material and how it integrates with previous knowledge and application. Keeping students in the same groups helps them get used to working together and develop a sense of camaraderie. If you find you need to hold students accountable to help some less motivated ones prepare, you can collect their notes and have the group do quick peer evaluations.
    1. Each one, teach one. These sessions are a great way to have students cover a considerable amount of literature in what might be a psychologically safe environment for them. Divide your class into groups of four to five people. Then assign as many readings as you have members of the groups. Each person in the group completes one reading and then leads a group discussion about the article, partially teaching it to the other members of the group. You can have them accomplish all the outside readings during one week, or across multiple weeks, depending on your needs. Students learn from each other, and the one leading the discussion has to spend time learning to dissect one paper. 
    2. Team projects. Ad hoc group work as we’ve described in the first four ideas is a great way to help students to learn course material for the long haul and spark discussion. Team projects can do this even better. They do, however, take a little more work. Once you are comfortable with breaking the class into groups for ad hoc discussion, you can think about planning a team project. If you’ve never run one before, you may want to start with a small project, something short term (think three to five weeks). As you gain more experience and learn what works for you, your style, and your material, you can then move to bigger, longer projects.

    These are just a few of the ways that you can use groups, or even teams, to actively engage students in the material.

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  • 4 ways community colleges can boost workforce development

    4 ways community colleges can boost workforce development

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    SAN DIEGO — How can community colleges deliver economic mobility to their students?

    College leaders at this week’s ASU+GSV Summit, an annual education and technology conference, got a glimpse into that answer as they heard how community colleges are building support from business and industry and strengthening workforce development.

    These types of initiatives may be helping to boost public perception of the value of community colleges vs. four-year institutions. 

    Last year, 48% of surveyed Americans said they had high confidence in community colleges, compared with just 33% who said the same about four-year colleges, according to a Gallup poll. Moreover, policy analysts often view community colleges as an engine to increase workforce development — though some still say these institutions could do more to help their students. 

    Below, we’re rounding up four takeaways from community college experts about how these institutions can take steps to boost workforce development. 

    Bring industry into policy advocacy

    In 2023, Texas enacted a new outcomes-based funding formula for the state’s community colleges — a change that came with a $683 million price tag. Rather than basing funding primarily on enrollment, the state now ties the majority of its allocation to performance-based measures, such as how many credentials colleges award in high-demand fields. 

    As a result of the change, the state’s community colleges saw funding increases in fiscal 2024 ranging from $70,000 to $2.9 million, The Texas Tribune reported last month.

    Ray Martinez, president and CEO of the Texas Association of Community Colleges, said unified advocacy from the state’s community college leaders helped the measure gain widespread support from lawmakers. 

    Community college leaders also drummed up support from businesses to help get the new funding model over the finish line, Martinez said. 

    “We needed business leaders. We needed K-12 leaders,” Martinez said. “We needed other stakeholders to engage with us and to go to their members, to go to the folks that they knew at the Legislature, and say, ‘This is what we need for economic development and for future economic growth of our state.’”

    Look to industry to help create curriculum

    It’s not enough for community colleges to merely have business and industry representatives on their advisory councils, Martinez said. Institutions need to forge deeper relationships with these stakeholders, including by having them help craft curriculum for workforce education programs. 

    Although workforce education programs make up about a quarter of Texas community colleges’ overall offerings, that share is rapidly growing relative to academic programs under the state’s new performance-based funding formula, Martinez noted. 

    “I’m not sure you can single out an industry that is not changing rapidly because of technology or other reasons,” Martinez said. “If you are not engaging with employers in that constant loop of information, you’re missing out as a college.” 

    Focus on stackable credentials

    At Miami Dade College in Florida, leaders are focused on stackable credentials that can be linked together to form an academic pathway.

    Stackable credentials represent the “blurring of credit and noncredit,” said Madeline Pumariega, president of Miami Dade College

    “Nobody wakes up in the morning and says, ‘I want to go take a noncredit course,” Pumariega said. Instead, they seek out the quickest training available to land a certain job, she said. 

    But after students complete that noncredit training, it’s key for community colleges to return to them and say, “‘Great, we got you that training, but you’re now a quarter of the way there for a college credit certificate,’” Pumariega said. When students finish a certificate, college leaders can then offer them an associate degree before suggesting a bachelor’s program, Pumariega said.

    Don’t try to be a university

    Community college leaders have at times strived for their institutions to be more like their neighboring four-year universities, said Eloy Ortiz Oakley, president and CEO of College Futures Foundation, which aims to boost credential attainment in California. 

    “When I started out at community colleges, we were always looking to our sister university,” said Oakley, who previously served as chancellor of the California Community Colleges system. “Well guess what, folks? They need to be more like us now. Okay? They need to be opening their doors to regular working class Americans.” 

    Community colleges were built to generally serve 100% of students that apply, Oakley noted. 

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  • Stewardship With Heart: Creative Ways to Show Donors You Care

    Stewardship With Heart: Creative Ways to Show Donors You Care

    What do you get when you add a stewardship crisis, two expert fundraisers, and a whole bunch of Valentine’s Day puns? RNL’s February webinar, of course! Earlier this year, RNL hosted an hour-long conversation featuring Miranda Fagley and Becca Widmer, where they unpacked their strategies for creating meaningful moments through stewardship.

    A tough heart-to-heart: The current state of the world

    With geopolitical conflict running rampant, a rocky economic state, and a rapidly shifting domestic political landscape, it’s no wonder donors are wary of the future. During this tough heart-to-heart, we unpacked the various factors that might make donors hesitate before opening their wallets in 2025, and took a deep-dive into how the state of the world is impacting our donors, and therefore impacting the state of philanthropy as we know it. From generational differences and the more dollars/fewer donors trend we have all experiences to evolving donor expectations, advancement leaders are facing unprecedented challenges as the goal-line seems to move every year.

    The heart of it all: A look at the donor data

    Evolving Donor Expectations: stats from RNL's National Alumni Survey showing 30%​ of donors indicate that being thanked by an organization is important in their decision to give​

    Jumping into the “heart” of our conversation, we went straight to the source—donor expectations gleaned from RNL’s 2025 National Alumni Survey. We noticed a few alarming trends when comparing this donor expectation data with the 2024 Giving USA report, which analyzed giving trends when accounting for inflation across our sector. Total giving declined by 2.1% when adjusting for inflation and, while higher education saw a 6.7% increase in overall giving, even when accounting for inflation, donor numbers across the board were down. There is also an obvious mismatch between donor expectations and reality, as seen in our comparison of RNL’s 2024 Advancement Leaders Speak report with the 2025 National Alumni Survey. Take, for instance, the fact that 66% of donors indicated that understanding the impact of their giving is important to them. This becomes an issue when 43% of advancement leaders reported that their shops have difficulty communicating the impact of specific funds. Storytelling is the name of the game, and it is becoming clear that communicating impact is a key piece of the donor acquisition and retention puzzle.

    The broken hearts club: Under-stewarded donors

    Many advancement shops are unknowingly leaving a trail of broken-hearted donors in the wake of annual campaigns. Why is thoughtful stewardship important?

    1. Connecting donors to your mission and educating them on the impact of their giving is crucial to keeping donors interested in your priorities.
    2. Telling your story through a “thank you” is a great way to differentiate your cause and your need in comparison to other organizations in this increasingly noisy world.
    3. The simple act of reminding donors of your impact is a great way to retain donors and move them through your pipeline. The more you can encourage donors to see themselves in your mission and important work, the more likely you are to get them onboard as true donor-partners.

    On the flip-side, we unpacked that can happen if you don’t steward your donors well, including a shrinking pipeline, excessive spending when you do decide to attempt to reacquire them, and the loss of both short- and long-term revenue. Don’t be a heartbreaker!

    Uncovering donor love languages: Do you know your donors?

    Words of affirmation. Quality time. Acts of service. These are just a few love languages from Gary Chapman’s The Five Love Languages. Did you know donors have love languages too? It’s our job as mission-centric, donor-focused fundraisers to learn those love languages and lean into them through stewardship, relationship-building, and even solicitation.

    In our exploration of donor love languages, we unpacked the first level- generational differences. Hearts are broken generationally when we do not pay attention to context and communicated need. While not always “the answer,” generational segmentation and a slight shift of message can be a simple way to get to the “heart” of what a majority of your donors want and need from your stewardship outreach. And, as we continue to experience generational shifts and the great wealth transfer, leaning into generational values will become even more important to attracting and retaining donors.

    Another layer of love language exploration comes from you going straight to the source- your individual donors and what their giving history can tell you. We looked at one of RNL’s solutions for further discovering donor love languages, the RNL360, which offers an opportunity to dive into your database. By illustrating historic AND recent trends in giving and interaction, the RNL360 can provide you with a better understanding of giving and retention by donor type, an analysis of consistency and efficacy of your various giving channels (hello, smart investment in tools and campaigns!), and can help establish baseline metrics which can inform goal setting and future fundraising and engagement targets.

    We can theorize all day about what donor expectations are, but the purest source of truth is looking at donor data and asking donors to tell you what they want and need. That’s where RNL’s Market Research solution comes into play. A complementary component of the RNL360, this additional solution allows you to hear directly from your donors by way of a private, but not anonymous, survey administered by RNL, where you can learn more about your donors’ philanthropic priorities, communication preferences, and sense of connectedness.

    When it comes to effective stewardship and solicitation, knowledge is power.

    Engagement strategies with heart: RNL experts share their takes

    Our two experts shared their take on stewardship and engagement with heart, with overlapping themes of getting personal, telling your story, and taking the time to really listen to what donors are telling you they want to hear from you.

    Miranda’s take

    1. Get specific: steward in ways only YOU can.
    2. “Single” out your society members with a special ‘thank you.’
    3. Take the time to survey your donors- understand what you THINK will resonate and get feedback/confirmation from them.

    Becca’s take

    1. Put gratitude on repeat.
    2. Turn generosity to belonging.
    3. Keep impact front and center.
    4. Asking is omnichannel, so thanking should be too.

    Our main takeaways?

    1. Consider the landscape: context is everything
    2. Take a hard look at donor data:
    3. Understand the “why” behind stewarding annual donors: Tell. Your. Story.
    4. Get to know your donors’ love languages: ask your donors directly
    5. Steward in ways only YOU can: don’t be afraid to get a little wacky

    Want to learn more about the RNL360 and Market Research to uncover your donor love languages and steward more thoughtfully? Connect with an RNL fundraising expert today!

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