Sense of belonging is a significant predictor of student retention and completion in higher education; students who believe they belong are more likely to bounce back from obstacles, take advantage of campus resources and remain enrolled.
For community colleges, instilling a sense of belonging among students can be challenging, since students often juggle competing priorities, including working full-time, taking care of family members and commuting to and from campus.
To help improve retention rates, the California Community Colleges replicated a belonging intervention developed at Indiana University’s Equity Accelerator and the College Transition Collaborative.
Data showed the intervention not only increased students’ academic outcomes, but it also helped close some equity gaps for low-income students and those from historically marginalized backgrounds.
What’s the need: Community college students are less involved on campus than their four-year peers; they’re also less likely to say they’re aware of or have used campus resources, according to survey data from Inside Higher Ed.
This isolation isn’t desired; a recent survey by the ed-tech group EAB found that 42 percent of community college students said their social life was a top disappointment. A similar number said they were disappointed they didn’t make friends or meet new people.
Methodology
Six colleges in the California Community Colleges system participated in the study, for a total of 1,160 students—578 in the belonging program and 582 in a control group. Students completed the program during the summer or at the start of the term and then filled out a survey at the end.
Moorpark Community College elected to deliver the belonging intervention during first-semester math and English courses to ensure all students could benefit.
How it works: The Social Belonging for College Students intervention has three components:
- First, students analyze survey data from peers at their college, which shows that many others also worry about their academic success, experience loneliness or face additional challenges, to help normalize anxieties about college.
- Then, students read testimonies from other students about their initial concerns starting college and how they overcame the challenges.
- Finally, students write reflections of their own transition to college and offer advice to future students about how to overcome these concerns or reassure them that these feelings are normal.
The goal of the exercise is to achieve a psychological outcome called “saying is believing,” said Oleg Bespalov, dean of institutional effectiveness and marketing at Moorpark Community College, part of the Ventura Community College District in California.
“If you’ve ever worked in sales, like, say I worked at Toyota. I might not like Toyota; I just really need a job,” Bespalov said. “But the more I sell the Toyota, the more I come to believe that Toyota is a great car.” In the same way, while a student might not think they can succeed in college, expressing that belief to someone else can change their behaviors.
Without the intervention, students tend to spiral, seeing a poor grade as a reflection of themselves and their capabilities. They may believe they’re the only ones who are struggling, Bespalov said. Following the intervention, students are more likely to embrace the idea that everyone fails sometimes and that they can rebound from the experience.
At Moorpark, the Social Belonging for College Students intervention is paired with teaching on the growth mindset, explained Tracy Tennenhouse, English instructor and writing center co-coordinator.
“Belonging is a mindset,” Bespalov said. “You have to believe that you belong here, and you have to convince the student to change their mindset about that.”
The results: Students who participated in the belonging program were more likely to re-enroll for the next term, compared to their peers in the control group. This was especially true for students with high financial need or those from racial minorities.
In the control group, there was a 14-percentage-point gap between low- and high-income students’ probability of re-enrolling. After the intervention, the re-enrollment gap dropped to six percentage points.
Similarly, low-income students who participated in the intervention had a GPA that was 0.21 points higher than their peers who did not. Black students who participated in the exercise saw average gains of 0.46 points in their weighted GPA.
To researchers, the results suggest that students from underrepresented backgrounds had more positive experiences at the end of the fall term if they completed the belonging activity. Intervention participants from these groups also reported fewer identity-related concerns and better mental and physical health, compared to their peers who didn’t participate.
What’s next: Based on the positive findings, Moorpark campus leaders plan to continue delivering the intervention in future semesters. Tennenhouse sees an opportunity to utilize the reflection as a handwritten writing sample for English courses, making the assignment both a line of defense against AI plagiarism and an effective measure for promoting student belonging.
Administrators have also considered delivering the intervention during summer bridge programs to support students earlier in their transition, or as a required assignment for online learners who do not meet synchronously.
In addition, Tennenhouse would like to see more faculty share their own failure stories. Research shows students are more likely to feel connected to instructors who open up about their own lives with students.
How does your college campus encourage feelings of belonging in the classroom? Tell us more here.

