We Must Build Structures That Make Collaboration the Default

Books reviewed in 2024

During National Transfer Student Week, I had the opportunity to present my dissertation findings. I was eager to share insights and connect with others doing similar work. Yet my excitement quickly gave way to disappointment: Multiple organizations were hosting overlapping events. Would anyone attend my session if there were other opportunities?

That moment clarified, for me, a larger truth about the transfer ecosystem. Despite our shared commitment to improving outcomes for transfer students, we often work in parallel rather than in partnership. True, sustained collaboration remains one of the missing links in creating a more coherent and equitable transfer experience.

Some Context 

Collaboration should be the connective tissue of the transfer ecosystem. No single institution, system or organization can solve the challenges of transfer alone. When institutions, state agencies, employers and organizations work together, they have a better chance of building workable and successful pathways. The literature has increasingly suggested this point. Aspen et al.’s Tackling Transfer initiative implies that isolated campus reforms will not be entirely successful. 

It emphasizes strengthening partnerships and using shared data and goals to make improvements. Similarly, both versions of the Transfer Playbook advocate success via intentional, ongoing partnerships.

Professional associations echo this message. For example, the American Association of Collegiate Registrars and Admissions Officers’ new conference, called The Assembly, is rooted in collaboration across sectors and institutions to solve transfer and mobility problems. This shift positions the association as a platform for collaboration, not just a publisher of best practices. Likewise, the National Association of Higher Education Systems is spearheading initiatives in the transfer and mobility space because it understands the need to have system-level collaboration.

These references send a clear message: Collaboration is an important strategy to improve the learner’s experience. This is a fundamental shift in our focus. When we center collaboration on the learner experience, rather than on the institution, it shifts the focus and the opportunities. Rather than designing projects around the interests of a single campus, foundation, or consulting contract, collaboration gives us the opportunity to ask, “What happens to the student through the educational journey that prevents successful transfer, and how do we solve that together?”

Challenges and Opportunities

As essential as it is, collaboration seems to be a challenge. To truly accomplish a collaborative network, institutions and agencies will need to look beyond their own boundaries. They need to be willing to pause their own goals to complement, support or provide an opportunity to another group. This has influential and financial implications, but it may end up being a better use of limited and shrinking dollars.

Changing the nature of how we collaborate could afford more opportunities and have a big impact. Collaboration can be complicated for organizations whose funding depends on producing value through exposure, engagement or consulting revenue. Partnerships may overshadow individual organizational accomplishments and lead to future financial growth.

For institutions, grant dollars for improving transfer are so highly competitive that they are sometimes impossible to obtain. More likely than not, funders are looking for the largest impact for their dollar, and that often translates into large-scale system- or statewide initiatives that will affect the most students or provide a large enough data set. That goal immediately eliminates small colleges from opportunities, further reducing the chance for improvement at the institutions that often need it the most.

On campuses, the need for collaboration is just as clear. Advocating for transfer is not the job of a single person with “transfer” in their title. It requires coordinated action across admissions, advising, faculty governance, financial aid, registrar, student life and employer partnerships. AACRAO’s task force on transfer and the award of credit, for instance, highlights the importance of cross-functional teams in redesigning policies and communication so students experience a coherent—not conflicting—set of messages about how their credits move.

Interestingly, the very reports we rely on for guidance point toward a different path. The Tackling Transfer work, for example, is grounded in multistate, cross-sector collaboration and explicitly calls for understanding the incentives and disincentives that shape institutional behavior around transfer. Lumina’s guidance on building local talent ecosystems emphasizes that durable change comes from coalitions willing to redesign systems together, not from one-off pilot projects.

What If We …

So, what might it look like to take collaboration seriously across the transfer ecosystem? Consider these collaborations:

  • Build shared agendas and calendars. National, regional and virtual events could be coordinated through a master calendar or hub so that transfer professionals aren’t forced to choose between overlapping webinars and conferences hosted by organizations that share the same goals.
  • Co-create tools and publications. Instead of each group producing its own tool kits and reports, organizations might collaborate on cross-branded resources that show how their frameworks align. Treat multiple opportunities as complements, not competitors.
  • Align state and regional efforts with institutional partnerships. The literature on national transfer reform emphasizes that systems and regions are critical units of change. State agencies, coordinating boards and foundations can use this insight to convene partnerships that bring institutions, employers and community organizations to the same table.
  • Elevate practitioners as collaborators, not just implementers. The most effective transfer-focused reports and research draw heavily on the expertise of people doing the day-to-day work of advising, curriculum design and transcript evaluation. Our collaborations should be built with, not just for, these practitioners.
  • Expand professional development and knowledge. Ideas could be to offer membership deals across organizations that support transfer students to engage more people in professional development opportunities amid decreasing budgets. Or, create a centralized repository or organization that can serve as a single source of information, rather than the plethora of sites, agencies, organizations and companies offering current professional development and resources.

These aren’t small shifts. They require seeing ourselves not as competitors in the transfer space, but as collaborators of its progress.

And So …

If we truly want to strengthen the ecosystem, we must build structures that make collaboration the default and not the exception. Many of the publications we rely on and reference already pointing us there. The question is whether we will follow their lead, not just in language but in practice. By working together, we can move beyond fragmented efforts toward a shared vision of mobility, equity and opportunity for every learner who dares to transfer.

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