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  • A Defining Choice for Higher Ed (opinion)

    A Defining Choice for Higher Ed (opinion)

    Ask people at Columbia, Harvard or UCLA how things are going for higher education, and they might rightly say that things are quite dismal. Those places have been early targets in the Trump administration’s ongoing effort to bring colleges and universities to heel.

    Funding cutoffs, intrusive demands for data and investigations have made life pretty difficult for those universities and some others. In addition, they have had to confront the excruciating choice of whether to defy the administration’s demands or try to reach a settlement.

    At Columbia, Harvard and UCLA, budgets have been squeezed. Uncomfortable adjustments have been made. Reputations and careers have been damaged or ruined.

    While some college presidents have publicly condemned what the administration has been doing, many other college and university leaders have tried to keep their heads down, to say nothing or do nothing to join with and support places that have been prominent on the administration’s hit list. But the days of duck and cover in American higher education may be coming to a close.

    On Sunday, The Washington Post reported that the administration was considering a new strategy in its dealings with colleges and universities. The plan is to change the way the federal government awards research grants, “giving a competitive advantage to schools that pledge to adhere to the values and policies of the Trump administration on admissions, hiring and other matters.”

    Then, on Wednesday, the administration sent letters to nine universities asking them to sign a 10-page “Compact for Academic Excellence in Higher Education.” In exchange for getting preferential treatment for federal funds, among other benefits, colleges would agree “to freeze tuition for five years, cap the enrollment of international students and commit to strict definitions of gender.” They also must, per The New York Times, “change their governance structures to prohibit anything that would ‘punish, belittle and even spark violence against conservative ideas.’”

    The “Compact for Academic Excellence” seeks to get colleges and universities to sign onto President Trump’s priorities all at once. That means that the kinds of excruciating choices faced by a few colleges and universities will soon be coming to a campus near you.

    Higher education is now facing an unprecedented moment of truth, with institutions needing to decide whether to stick to their commitments to independence and academic freedom at the cost of their financial well-being and capacity to carry out research, or to show their loyalty to the administration at a cost to their integrity and mission.

    As I see it, there really is no choice. Colleges and universities must say no. They should do so now, when resistance might dissuade the administration from going any further with its plan.

    If colleges relent, they will forfeit whatever moral capital they have left and send the message that the pursuit of truth matters less than loyalty to a political agenda and that colleges and universities can be made to give up their independence if the price of freedom is high enough.

    I am enough of a realist not to take odds on what choices colleges and universities will make. And I know that resistance of the kind I am advocating may be very costly for students, faculty and staff, as well as the communities served by campuses that push back.

    But as journalist Nathan M. Greenfield explained in 2021, “Academic freedom is the sine qua non of universities in common law countries as well as those in Western Europe and, indeed, is central to the functioning of universities in all but those countries with repressive governments.” Yale Law School professor Robert Post explains that “academic freedom rests on a bargain between society and institutions of higher education. Universities are granted independence so they can produce two necessities of modern life: knowledge and education.”

    The very idea that the Trump administration is seeking to compel universities to adhere to the values and policies that it prefers suggests how little regard it has for either knowledge or education. Post gets it right when he says, “Democracy would become a farce, and the value of self-government meaningless, if the state could manipulate the knowledge available to its citizens.”

    In 1957, Supreme Court Justice Felix Frankfurter approvingly cited a statement that identified four conditions for higher education to thrive: universities must be free to determine who may teach, what can be taught, how it is taught and who will be admitted. “For society’s good,” Justice Frankfurter wrote, “inquiries into [academic and social] problems, speculations about them, stimulation in others of reflection upon them, must be left as unfettered as possible. Political power must abstain from intrusion into this activity of freedom, pursued in the interest of wise government and the people’s wellbeing.”

    The Trump administration is not displaying such restraint in dealing with all of American higher education. The Washington Post quotes Ted Mitchell, president of the American Council on Education, who said that the new policy is a frontal “assault … on institutional autonomy, on ideological diversity, on freedom of expression and academic freedom.”

    “Suddenly, to get a grant,” Mitchell continued, “you need to not demonstrate merit, but ideological fealty to a particular set of political viewpoints … I can’t imagine a university in America that would be supportive of this.”

    We may soon see whether he is right. But he may have framed the issue incorrectly.

    The question is not whether America’s colleges and universities will support a clearly unconstitutional overreach by the Trump administration. The question is whether they will go along with it by signing on to the “Compact for Academic Excellence in Higher Education.”

    The administration is asking colleges and universities, “’What are the things that you believe? What are your values?” Justice Frankfurter must be rolling over in his grave.

    We can only hope that the first nine universities asked to agree to the administration’s latest intrusion into higher education will follow his wisdom and refuse to do so. And other colleges and universities should make clear now that if they are asked to follow suit, they too will say no.

    Austin Sarat is the William Nelson Cromwell Professor of Jurisprudence and Political Science at Amherst College.

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  • Indian Students Look Elsewhere After H-1B Visa Price Shock

    Indian Students Look Elsewhere After H-1B Visa Price Shock

    The new $100,000 fee for H-1B visas could prove to be the final straw for Indian students’ plans to study in the U.S., with other destinations set to benefit as a result.

    The move by the Trump administration—the latest in a long list of restrictions affecting international students—is set to impact Indians the most, given they account for more than 70 percent of H-1B recipients.

    Many students enroll in courses with a view to progressing on to the visa, working in industries such as Silicon Valley.

    “The sentiment among prospective … students is pretty dismal after this announcement,” said Sonya Singh, founder of SIEC, an education consultancy.

    “The queries and applications for U.S. universities have seen a significant drop, and students are considering alternatives. Destinations such as the U.K., Germany and Australia are being explored, and Canada is proposing a dedicated work permit for current and potential U.S. H-1B holders. All these initiatives and policy changes are sure to bring about a massive shift in demand for the U.S. as a destination.”

    Sagar Bahadur, executive director for Asia at international education consultancy Acumen, said the debate has created “a lot of talk, anxiety and perception-building” among prospective students.

    He noted that students are increasingly deferring study plans, exploring alternative destinations or considering “transnational pathways” that allow them to start degrees elsewhere before moving to the U.S. if conditions improve.

    Pankaj Mittal, secretary general of the Association of Indian Universities, said the fee hike was “shaking things up for Indian students eyeing the U.S. for education and careers.”

    With uncertain job prospects and shifting policies, she argued, parents may no longer be willing to pay high tuition fees.

    “Countries like Germany, Canada, Australia, U.K., Singapore and Malaysia may gain traction due to stable policies, work opportunities and affordability,” Mittal said, highlighting Germany’s free or low-cost tuition and work allowances as a growing draw for Indian students.

    She also warned of wider repercussions for international collaboration. “This decision may impact partnerships with U.S. institutions as Indian universities explore alternatives and strengthen ties with European, Canadian or Australian institutions. STEM and health-care sectors may be particularly affected due to high H-1B dependency.”

    Early signs of a shift are already emerging. Narender Thakur of the University of Delhi noted declining interest in short U.S. master’s courses in computing and engineering, fields closely tied to H-1B pathways.

    He suggested that students may increasingly consider other global destinations or branch campuses in India, while research partnerships with U.S. institutions could slow. Opportunities in entrepreneurship and remote work may also appeal to students deterred from U.S. employment.

    Andrew Morran, head of politics and international relations at London Metropolitan University, said the policy would “particularly hit Indian students, who last year made up 71 percent of international student applications, according to U.S. government statistics.”

    He described the move as part of a broader trend restricting access to U.S. universities and warned it could make study in the U.S. “even more the preserve of the elite and the wealthy” while undermining classroom diversity.

    “It will also impact the student experience, as diversity is undermined and the shared experience of a global classroom is weakened further,” Morran said. Universities might seek students elsewhere, he added, but the hostile political climate and attacks on immigration could blunt recruitment.

    “Talent gaps cannot be filled overnight. Meanwhile, the rest of the world will take every opportunity it has to steal these students,” he said.

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  • We Don’t Need to Retreat From the Challenge of AI in Schools

    We Don’t Need to Retreat From the Challenge of AI in Schools

    One of the chief pleasures of traveling to schools and campuses to talk about More Than Words: How to Think About Writing in the Age of AI and my approaches to how we should approach the teaching of writing is getting the chance to see what other places are doing with the challenge of working in a world of generative AI technology.

    My travels so far this semester have been very encouraging. It seems clear that we are in a new phase of reasoned consideration following on an earlier period of worry and uncertainty. I never saw outright panic, but there was a whiff of doom in the air.

    There may be a selection bias in terms of the institutions that would invite someone like me to come work with them, but there is a clear impulse to figure out how to move forward according to institutional values, rather than being stuck in a defensive posture.

    As I declared way back in December 2022, “ChatGPT can’t kill anything worth preserving.” The work of what must be preserved and how is definitely underway.

    I want to share some impressions of what I think is working well at the institutions that are moving forward, so others may consider how they might want to do this work on their own campuses.

    Going on Offense by Living Your Values

    One clear commonality for successfully addressing the current challenges is by identifying the core institutional values and then making them central to the ongoing discussions about how instruction and institutional operations must evolve.

    As one example, at my recent visit to Iona University, I was introduced to their framework of agency, expression and responsibility.

    “Agency” is one of my favorite words when talking about learning, period, and in this case it means communicating to students that it is ultimately the students themselves who must choose the path of their own educations, including the use of AI technology. I’ve recently been speaking more and more about AI in education as a demand-side issue, where students need to see the pitfalls of outsourcing their learning. Agency puts the responsibility where it belongs: on students themselves.

    Expression represents a belief that the ultimate goal of one’s education is to develop our unique voice as part of the larger world in which we work and live. Writing isn’t just producing text but using the tools of expression—including text—to convey our points of view to the world. Where LLMs use substitutes for or obscure our personal expression, they should be avoided.

    Responsibility is related to agency in the “with great power comes great responsibility” sense. Students are encouraged to consider the practical and ethical dimensions of using the technology.

    At other stops I’ve seen similar orientations, though often with wrinkles unique to local contexts. One common value is rather than retreating to assessments that can be monitored in order to prevent cheating, the goal is to figure out how to give life to the kinds of educational experiences we know to be meaningful to learning.

    If you start with the values, things like policy can be evaluated against something meaningful and enduring. The conversations become more productive because everyone is working from a shared base.

    I know this can be done, because I’ve been visiting institutions working on this problem for more than 18 months, and the progress is real.

    Collective Spirit and Collaborative Action

    Another common sign of progress is institutional leadership that communicates a desire to take a collective approach to tackle the issues and then puts specific, tangible resources behind this call to make collaborative action more possible and effective.

    Several institutions I’ve visited have carved out spots for some version of AI faculty fellows, where these fellows are given freedom to explore the technology and its specific implications to their disciplines, before coming back to a group and institutional setting where this learning is shared.

    To work, these must be more than groups tasked to figure out how to integrate AI technology into the university. I have not visited any institution that has done this—they are unlikely to invite someone like me—but I have been corresponding with people whose institutions are doing this who are looking for advice, and it seems like a sure route to a divided institution.

    At my Iona visit, they took this approach to the next level by putting on a one-day conference and inviting community educators from all walks to hear not just yours truly, but also the AI fellows and other faculty discuss a variety of issues.

    These conferences don’t solve every problem in a day, but simply demonstrating to the broader public that you’re working the problem is deeply encouraging.

    Room and Respect for Difference

    One of my favorite parts of my visits is the chance to talk with the faculty on a campus who have been wrestling with the same challenges I’m spending my time on. At the base level, we share the same values when it comes to what learning looks like and the importance of things like agency and transparency to achieving those things.

    But when it comes to the application and use of generative AI technology to achieve these outcomes, there are often significant differences. I share my perspective, they share theirs, and while I don’t think we necessarily change each other’s minds, a great appreciation for a different perspective is achieved.

    It’s a model of what I always based my courses in, the academic conversation, where the goal of writing and speaking is to gradually increase the amount of illumination on the subject at hand. We’re having a discussion, not a “debate.”

    I am far more skeptical and circumspect about the utility of generative AI when it comes to teaching and learning than many. I often point out that anyone who is using the technology productively today established a whole host of capacities (or what I call a “practice”) in the absence of this technology, so it stands to reason that we should still be educated primarily without interacting with or using the technology.

    But I’ve also seen tangible demonstrations of integrating the capacities of generative AI tools in ways that seem to genuinely open potential new avenues. These people need to keep experimenting, just as those of us who want to find ways to do our work in the absence of AI should be empowered to do so.

    Do More Than ‘Doing School’

    Maybe this belongs as part of the first point of “going on offense,” but the successes I’ve seen have come from a willingness to fundamentally question the system of schooling that has resulted in students primarily viewing their educations through a transactional lens.

    In many cases, generative AI outputs satisfy the transaction of school in ways that mean students learn literally nothing. We’ve all read the viral articles about students using AI for everything they do.

    But I can report from my visits to many different institutions and talking to people working at many more that this is not universally true. Many students are eager to engage in activities that help them learn. It then becomes the responsibility of schools and instructors to give students something worth doing.

    Retreating to analog forms because they can be policed is a missed opportunity to rethink and redo things we know were not working particularly well.

    There is not endpoint to this rethinking. Frankly, I find this energizing, and it’s clear lots of others do, too. This energy is something we can use to help students.

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  • From Detection to Development: How Universities Are Ethically Embedding AI for Learning 

    From Detection to Development: How Universities Are Ethically Embedding AI for Learning 

    This HEPI blog was authored by Isabelle Bristow, Managing Director UK and Europe at Studiosity, a HEPI Partner.  

    The Universities UK Annual Conference always serves as a vital barometer for the higher education sector, and this year, few topics were as prominent as the role of Generative Artificial Intelligence (GenAI). A packed session, Ethical AI in Higher Education for improving learning outcomes: A policy and leadership discussion, provided a refreshing and pragmatic perspective, moving the conversation beyond academic integrity fears and towards genuine educational innovation. 

    Based on early findings from new independent research commissioned by Studiosity, the session’s panellists offered crucial insights and a clear path forward. 

    A new focus: from policing to pedagogy 

    For months, the discussion around Gen-AI has been dominated by concerns over academic misconduct and the development of detection tools. However, as HEPI Director Nick Hillman OBE highlighted, this new report takes a different tack. Its unique focus is on how AI can support active learning, rather than just how students are using it. 

    The findings, presented by independent researcher Rebecca Mace, show a direct correlation between the ethical use of AI for learning and improved student attainment and retention. Crucially, these positive effects were particularly noticeable among students often described as ‘non-traditional’. This reframes the conversation, positioning AI not as a threat to learning but as a powerful tool to enhance it, especially for those who need it most. 

    The analogy that works 

    The ferocious pace of AI’s introduction to the sector has undoubtedly caught many off guard. Professor Marc Griffiths, Pro-Vice Chancellor for Regional Partnerships, Engagement & Innovation at UWE Bristol, acknowledged this head-on, advocating for a dual approach of governance and ‘​​​​sand-boxing’ (the security practice of isolating and testing to make sure an application, system or platform is safe)  of new technologies. Instead of simply denying access, he argued, we must test new tools and develop clear guardrails for their use. 

    In a welcome departure from ​​​​​​​​the widely used but ultimately flawed calculator analogy (​​read more here Generative AI is not a ‘calculator for words’. 5 reasons why this idea is misleading), Professor Griffiths offered a more fitting one: the overhead projector. Like PowerPoint today, the projector was a new technology that was a conduit for content, but it never replaced the core act of teaching and learning itself. AI, he posited, is simply another conduit. It is what we put into it, and what we get out of it, that matters. 

    Evidenced insights and reframing the conversation 

    The panel also grappled with the core questions leaders must ask themselves. Stephanie Harris, Director of Policy at Universities UK posed two fundamental challenges: 

    • How can I safeguard my key product that I am offering to students? 
    • How can I prepare my students for the workforce if I don’t yet know how AI will be used in the future? 

    She stressed the importance of protecting the integrity of the educational experience to prevent an ‘erosion of trust’ between students and institutions. In response to the second question, both Steph and Marc emphasised the answer lies not in specific tech skills, but in timeless critical thinking skills that will prepare students not just for the next three years, but for the next 15. The conversation also touched upon the need for universities to consider students under 16 as the future pipeline, ensuring our policies and frameworks are future-proof. Steph mentioned further prompts for leaders to think about as listed in a UUK-authored, OfS blog Embracing innovation in high education: our approach to artificial intelligence – which was given a commonsense shorthand by Steph as ‘have fun, don’t be stupid!’.  

    The session drove home the importance of evidence-based insights. Dr David Pike, Head of Digital Learning at the University of Bedfordshire, shared key findings from his own research comparing student outcomes for Studiosity users versus those of non-Studiosity users, stating that the results were ‘very clear’ that students did improve at scale. He provided powerful data showing significant measurable academic progress, along with a large positive correlational impact on retention and progression. Dr. Pike concluded that, given this demonstrated positive impact, we should be calling the technology ‘Assisted Intelligence,’ because when used correctly, that is exactly what it is. 

    A guiding framework of values 

    To navigate this new landscape, Professor Griffiths laid out seven core values that must underpin institutional policy on AI: 

    1. Academic integrity: Supporting learning, not replacing it. 
    1. Equity of access: Addressing the real challenge of paywalls. 
    1. Transparency: Clearly communicating how students will be supported. 
    1. Ethical Responsibility 
    1. Empowerment and Capability Building 
    1. Resilience 
    1. Adaptability 

    These values offer a robust framework for leaders looking to create policies that are both consistent and fair, ensuring that AI use aligns with a university’s mission. 

    The policy challenge of digital inequality 

    The issue of equity of access was explored in greater detail by Nick Hillman, who connected the digital divide to the broader student funding landscape. He pointed out that no government had commissioned a proper review on the actual cost of being a student since 1958. With modern student life costing upwards of £20,000 annually if a student wants to involve themselves fully in student life. He made a powerful case for increased maintenance support to match an increased tuition fee, which would also help prevent further disparity between those who can afford premium tech tools and those who cannot. This highlights that addressing digital inequality is not just a technical challenge; it is a fundamental policy one too. 

    In closing 

    The session’s core message was clear: while the rise of AI has been rapid, the sector’s response does not have to be only reactive. By embracing a proactive, values-led approach that prioritises ethical development, equity and human-centric learning, universities can turn what was once seen as a threat into a powerful catalyst for positive change. 

    Studiosity is AI-for-Learning, not corrections – to scale student success, empower educators, and improve retention with a proven , while ensuring integrity and reducing institutional risk. 

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  • There Are No “Shy Students”, Only Poor Learning Environments – Faculty Focus

    There Are No “Shy Students”, Only Poor Learning Environments – Faculty Focus

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  • Visa oversubscription at UCL may be more than just a PR problem

    Visa oversubscription at UCL may be more than just a PR problem

    Richard Adams’ reporting for the Guardian sets out the immediate fallout.

    Hundreds of international students, including around 200 from China, are stranded after UCL admitted it had run out of Confirmation of Acceptance for Studies (CAS) allocations.

    The Guardian reports that many have already spent thousands on flights and accommodation – others are already in the UK and now face deportation.

    Comments like this one on Reddit illustrate the issue:

    On September 22nd, I suddenly received a notice from UCL, telling me that the issuance of CAS had been suspended… the only option they’ve given is to defer my enrolment to 2026. I’ve already rented a flat and the money is non-refundable.

    The reputational damage may spread from UCL. A YouTube video entitled “UK university cancels CAS letters” lists causes like overbooking and compliance checks without actually mentioning UCL. And a look at Chinese-language spaces suggests that story has gone semi viral – re-told and amplified with screenshots said to be from affected cohorts.

    UCL told us that it’s urgently working with the Home Office to secure additional CAS numbers and is doing everything it can to resolve this as quickly as possible:

    In the meantime, we are contacting affected students directly to explain the situation, offer our sincere apologies, and provide support including the option to defer their place to next year.

    The short-term picture is reputational damage and urgent negotiations with the Home Office. But potentially, the longer-term problem is consumer law – and the conflicting risks and incentives that our immigration regime and the consumer protection regime creates.

    Push me pull you

    Universities, of course, have to apply to the Home Office for CAS (Confirmation of Acceptance for Study) numbers. The number allocated is based on how many international students each university expects to admit.

    They have to aim to be as accurate as possible – they’re not permitted to significantly over-estimate these figures as a precaution.  The problem this year for UCL is as follows:

    We’ve experienced significantly more applications and acceptances of offers than anticipated, and as a result, we have exceeded the number of Confirmation of Acceptance for Studies (CAS) numbers allocated to us by the Home Office. Our planning is based on historical data and expected trends which take account of attrition rates and other factors.

    For all universities, the numbers are always estimates. This is because, in any one year, more offer holders than expected may accept their place, or more students may meet the academic requirements than in previous years – both of which increase demand for CAS allocations.

    The question then is how to manage the risks – not least because as well as worries about over-recruiting, as per the Legal Migration white paper, UKVI will soon be demanding a visa refusal rate of less than 10 per cent and a course enrolment rate of at least 90 per cent of CASs issued.

    UUKi’s advice on that looks like this:

    Universities may wish to consider reviewing their deposit requirements alongside their diversification plans to help ensure applicants are genuine students and intent on studying. This could include introducing or increasing deposits or introducing earlier deposit deadlines.

    It’s not hard to see how immigration policy pushes universities towards locking students in once they apply, and then having to take steps to limit the impact if a surprising number then accept and/or meet any offer made.

    The problem is that those steps may not be compatible with protections students are supposed to have. In other words, it may not be quite as simple as it looks to transfer the risks being loaded onto universities onto students.

    CMA’s earlier warnings

    You may remember that after the pandemic admissions crunch caused by those mutant algorithms, the CMA issued specific advice reminding universities that:

    Universities and colleges should not make binding offers which they know they may not be able to honour, and should avoid terms which allow them wide discretion to withdraw offers once accepted.

    Then in updated CMA guidance to universities in 2023, the same themes recur:

    Institutions must provide prospective students with clear, accurate, comprehensive, unambiguous and timely information about courses, teaching, teaching locations and any limiting conditions.

    And echoing its Statement on Admissions, the guidance stresses that terms allowing a university excessive discretion to withdraw or change the service must be fair:

    HE providers should not use terms which allow wide discretion to vary or cancel aspects of the educational service after an offer has been accepted, or to limit or exclude liability for failure to provide what was promised.

    Non-refundable deposits

    Like most universities, UCL’s Tuition Fee Deposits Policy 2025 says deposits are:

    …typically non-refundable if the offer-holder simply chooses not to enrol or is unable to enrol for reasons within their control.

    Refund routes are narrow – visa refusal, academic failure, programme cancellation, scholarship funding – and discretionary. Refunds may also be reduced by bank charges or currency fluctuations.

    The CMA’s unfair terms guidance (CMA37) says that deposits must reflect a trader’s pre-estimate of the loss, not operate as punitive lock-ins.

    Paragraph 5.14 warns that forcing consumers to forfeit prepayments:

    …is open to serious objection where it bears no relation to the business’s actual costs.

    Where universities use deposits to insure against under-recruitment, the price is often borne by students – in ways consumer law regards as unfair.

    UCL told us that:

    Tuition Fee Deposits are not intended to deter withdrawals and represent a genuine estimate of the loss suffered where an individual doesn’t enrol. UCL specifically sets out that Tuition Fee Deposits aren’t non-refundable in all circumstances.

    Acts of god

    Meanwhile, UCL’s terms and conditions allow it to cancel programmes and treat “under or over demand for courses or modules” as an “event outside our control.”

    In the undergraduate version, Section 15 lists over or under-subscription alongside things like government restrictions and industrial action as circumstances for which UCL “will not be responsible or liable for failure to perform.”

    And under Section 5, UCL may withdraw or cancel a programme and will then “use commercially reasonable endeavours” to offer a suitable alternative or permit withdrawal.

    The CMA’s HE consumer law advice is explicit that providers must not draft broad discretionary rights to withdraw courses after offers have been accepted. Terms must be narrow, transparent, and balanced – and force majeure cannot be used to cover risks the provider should reasonably plan for.

    In what appears to be the CMA’s view, oversubscription is not an act of God – it’s a business choice.

    UCL’s terms also cap its liability for breach of contract at twice the tuition fee, and exclude responsibility for consequential losses – including travel, accommodation, and visa fees.

    But under the Consumer Rights Act 2015, suppliers can’t exclude liability for foreseeable losses arising from their own breach – and the CMA warns against blanket exclusions of precisely these losses.

    If students have rented expensive private halls or bought non-refundable flights on the strength of UCL’s assurances, those look potentially like foreseeable losses. Trying to exclude them may not survive scrutiny under the fairness test.

    The university told us that:

    UCL does not seek to limit or exclude liability that it cannot lawfully limit or exclude and accepts a fair and reasonable allocation of liability in the terms.

    The exacerbating issue is that evidence on student forums appears to show that UCL knew weeks before the term that there could be a capacity issue.

    UCL states that first-year undergraduates who meet the published criteria – such as applying by the deadline and firmly accepting their offer – are “guaranteed” a place in UCL accommodation.

    But posts on student forums suggest that by early September some applicants were being told the guarantee had effectively become a “priority” allocation because of high demand, leaving students scrambling for private halls after cheaper options had gone.

    It means that many are now locked into costly private housing contracts, without a contractual route to compensation because the contract expressly excludes accommodation losses.

    The university’s UG terms say:

    UCL does not accept any liability for loss that does not flow naturally from a breach of its obligations under these Terms. This is often referred to as indirect or consequential loss. In addition, particular types of loss that UCL does not accept liability for, whether direct or indirect and whether considered a possibility at the time the contractual relationship came into effect, are loss of earnings (including delay in receipt of potential earnings), loss of opportunity, loss of profit and loss of your data.

    That could also be a classic example of an unfair exclusion clause under the Consumer Rights Act.

    All of this lands at a time when UCL is, as a first target in a likely series of claims, already preparing to defend itself in the High Court against claims from students over pandemic and strike disruption. That trial, due to begin in early 2026, may test amongst other things whether the “force majeure” clauses that universities have relied on to exclude liability are enforceable at all.

    The CMA has long said that force majeure clauses covering a university’s own staff strikes are likely unlawful, and OfS has echoed concerns in its guidance. In UCL’s case, the test claims may explore whether something truly uncontrollable in March 2020 became predictable – and therefore compensable – over time.

    That context matters because UCL’s oversubscription response leans on similar legal logic – that over-demand is “outside its control” and liability for students’ losses is capped. Regulators, adjudicators and courts could now be asked whether these contract clauses are actually fair.

    A risky model

    Recruiting large numbers of international students is inherently volatile. Visa policies change, attrition rates fluctuate, and global demand can surge unexpectedly. But while the business model may be risky, in theory the law prevents the transfer of that risk onto students via hefty deposits, discretionary refunds, cancellation rights or liability caps.

    In other words, an airline can take the risk of overbooking a flight – but if it does, you have the right to compensation – as well as a choice between a refund or an alternative flight.

    In many ways, UKVI and Home Office policy pushes universities towards the sorts of risk management practices that consumer law was designed to rule out.

    But the problem may not only be universities sometimes over-recruit. It may be that they do so on terms that attempt to ensure they are protected, while students are not.

    It’s not yet clear whether UCL is committing to compensation – or seeking to rely on the terms that would, on the face of it, allow it to avoid compensating.

    But if the pandemic/strikes litigation establishes that universities cannot contract away responsibility with sweeping force majeure clauses, oversubscription could become the next flashpoint in regulation and the courts – with real implications across the sector.

    ======

    A UCL spokesperson said:

    This year, UCL has seen an extraordinary surge in demand from international students, a reflection of our global reputation and the value students place on a UCL education.

    We’ve experienced significantly more applications and acceptances of offers than anticipated, and as a result, we have exceeded the number of Confirmation of Acceptance for Studies (CAS) numbers allocated to us by the Home Office. Our planning is based on historical data and expected trends which take account of attrition rates and other factors.

    We are urgently working with the Home Office to secure additional CAS numbers and are doing everything we can to resolve this as quickly as possible. In the meantime, we are contacting affected students directly to explain the situation, offer our sincere apologies, and provide support including the option to defer their place to next year.

    We also recognise that some of our recent communications have caused confusion and uncertainty, and we are sincerely sorry for that. We are committed to supporting every student impacted by this and are grateful for their patience and understanding as we work to find a solution.

    An Office for Students spokesperson said:

    All registered universities and colleges must show that they’ve given due regard to CMA guidance about how to comply with consumer protection law in developing and implementing their policies, procedures, and terms and conditions. Students invest a significant amount of time and money in their studies and it’s important that their consumer rights are protected when making this investment.

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  • OfS rebalances the free speech/harassment see-saw on antisemitism

    OfS rebalances the free speech/harassment see-saw on antisemitism

    The Union of Jewish Students (UJS) has published a fascinating new episode of “Yalla”, its podcast for Jewish students.

    Hosted by Louis Danka, who is the new President of UJS, the September 2025 episode features an extensive interview with Arif Ahmed, OfS’ Director for Freedom of Speech and Academic Freedom.

    The conversation comes weeks after the regulator’s new higher education free speech guidance came into force on August 1, 2025, alongside enhanced harassment protections.

    What makes the interview especially interesting is what it doesn’t mention – Ahmed’s reversal on the IHRA definition of antisemitism.

    In February 2021, Ahmed wrote in a HEPI blog that he was strongly against Gavin Williamson’s requirement that universities adopt the IHRA definition of anti-Semitism, arguing it obstructs perfectly legitimate defence of Palestinian rights and chills free speech:

    I hope the Secretary of State reconsiders the need for it; but these new free speech duties ought to rule it out in any case.

    We’re all allowed to change our minds on things. The issue is the extent to which the law, or the regulation he’s now in charge of, offers clarity on the volte-face.

    And while there’s plenty of helpful material in there on how OfS might approach casework and complaints, it does raise all sorts of questions about expectations – and OfS’ strategy for communicating what in some cases amounts to significant additions and clarifications to its guidance.

    What the podcast says

    The interview centres on what I’ve previously described as the twin sandbags on the regulatory see-saw – the Higher Education (Freedom of Speech) Act 2023 and the E6 condition on harassment and sexual misconduct.

    A central theme throughout is UJS’ contention of a deteriorating campus environment for Jewish students. Ahmed acknowledges there has been “a big rise in antisemitic incidents in recent years, on campus, in the country more generally” and describes this as a source of “grave concern” for OfS.

    The discussion then considers how this manifests practically on campuses. Ahmed describes, for example, scenarios where Jewish students may feel unable to attend lectures due to protest activity, or where “protests outside Jewish accommodation” create hostile environments.

    He first emphasises that while “political ideas expressed in the protests may be perfectly awful and expressible,” universities can still regulate their “time, place and manner” – such that core functions can keep going.

    Hence on protest regulation, Ahmed says:

    …if you have protests that take place in such a way that Jewish students don’t feel able to attend lectures … it may also be right for the university say, well, you can’t do it here, and you can’t do it in this place, and you can’t have it every day outside a lecture theatre.

    He also points to protests outside Jewish accommodation as another context where restrictions could be justified.

    Ahmed’s contemporary position on IHRA is explained as follows:

    …we ourselves have adopted the IHRA definition, and we do think it can be a very useful tool for understanding modern antisemitism.

    He adds that there is “no obstacle, in principle” for universities adopting a particular definition, and “certainly not” the IHRA working definition.

    He clarifies that it is “absolutely compatible” with the guidance, provided it’s being used properly as a way to understand antisemitism rather than to suppress lawful and legitimate debate. That latter caveat may represent the only vestige of his previous concerns about IHRA chilling Palestinian rights advocacy.

    The published guidance takes an uncompromising stance on Holocaust denial, where Ahmed explains this was made explicit after consultation feedback seeking clarity:

    …we will not under any circumstances protect Holocaust denial, so nothing that we do in our complaint scheme or otherwise will protect that speech.

    With the more obvious stuff out of the way, the subsequent nuanced discussion involves distinguishing between legitimate political discourse and antisemitic harassment, particularly around coded language.

    Ahmed addresses scenarios like “Zionists off our campus” signs, explaining that context is crucial. On coded antisemitism, Ahmed explains:

    …very often when people use the expression “Zionist”, for instance, it can actually be used as a kind of euphemistic expression meaning Jewish people, and in the circumstances where that’s so it seems very much more likely to be something that’s targeted at individuals because of their race, because of their religion.

    He then distinguishes between attacking ideas versus targeting individuals, noting that speech “directed at ideas” differs from speech that makes individuals feel excluded because of their protected characteristic.

    Ahmed is at pains to point out that freedom of speech encompasses religious expression, making Jewish students’ ability to practice their faith a free speech issue. He also describes scenarios where Jewish students might hide religious symbols like Stars of David due to campus hostility. He then explains the religious expression dimension:

    …if you have an atmosphere on campus which is allowed to grow, which grew, Jewish students are intimidated out of expressing their own religion, that’s that’s an affront to their freedom of speech.

    The interview also explores “chilling effects” – where students self-censor rather than face consequences. Ahmed describes situations where students with pro-Israel views or Jewish religious expression might “decide not to say it in the first place” due to fears about academic consequences or social ostracism.

    Nevertheless, he repeatedly stresses that harassment determinations require objective analysis, not just subjective feelings. He explains that the legal test involves whether:

    …a reasonable person would think that was… creating an intimidating atmosphere for people because of their race, because of their religion.

    And on that point:

    …it’s not enough, for speech to count as harassment, that the person at the receiving end feels offended; what’s important is that a reasonable person would think that was so.

    He concludes by stressing that freedom of speech “historically… most protects minorities and those… for whom their voice and their words are the only things that they have.”

    What the papers say

    The Jewish News coverage of Ahmed’s podcast exemplifies how the reassuring rhetoric translates into heightened community expectations.

    The headline itself – “Free speech tsar tells universities: stop intimidation of Jewish students” – frames Ahmed’s nuanced legal discussion as a clear directive for immediate action.

    The article’s language amplifies Ahmed’s confidence, presenting his tentative statements (“it may also be right for the university to say”) as firm commitments (“universities must take firm steps”) and his regulatory expectations (“we would expect universities to take action”) as binding obligations.

    The coverage also amps up specific protections – Jewish students’ ability to attend lectures, enter accommodation, and express their religion – without conveying the complex legal determinations universities might need to navigate to provide that protection.

    Ahmed’s discussion of “coded language” becomes a promise that universities can identify and restrict antisemitic euphemisms, while his IHRA compatibility statements are presented as resolving rather than acknowledging ongoing tensions between free speech and antisemitism prevention.

    Most tellingly, UJS President Louis Danker’s response reveals both the raised expectations and their fragility. While expressing satisfaction that “the Office for Students shares our concerns,” he acknowledges that “the ambiguity of the guidance will be challenged by crucial test cases in the coming months.”

    This tension, between reassurance about shared concerns and worry about guidance ambiguity, captures the potential problem that OfS has created – confident promises built on uncertain legal foundations that will inevitably face testing in precisely the complex scenarios that the framework struggles to address.

    What the podcast doesn’t say

    The central question is whether the reassuring statements to Jewish students align with what universities can actually deliver under existing legal frameworks.

    If we take holocaust denial, for example, Ahmed demonstrates clear understanding:

    Article 17 says that none of these rights can be used, essentially to destroy other people’s rights. So speech that aims to destroy others rights… the courts have found, for instance, that many instances of Holocaust denial they’ve looked at, fall under it.

    That explanation appears to be legally accurate. Article 17 is sometimes called the “abuse clause” of the European Convention – it strips protection from speech that aims to destroy the rights of others, such as Holocaust denial.

    But the guidance leaves the explanation out, simply declaring Holocaust denial unprotected without explaining why – or when. That omission matters, because Article 17 normally operates alongside Article 10(2) – another part of the Convention that allows restrictions on speech if they are necessary and proportionate to protect others.

    As a reminder, the OfS guidance’s three-step framework treats human rights considerations as sequential rather than integrated:

    Step 1 asks simply whether speech is “within the law” – defined as speech not prohibited by primary legislation, legal precedent, or secondary legislation. Crucially, university regulations and contracts don’t count as “law” here. If not, don’t allow it. If it is, move to Step 2.

    Step 2 considers whether there are “reasonably practicable steps” to enable the speech. Universities should consider factors like legal requirements (including any formal duties), maintaining essential functions, and physical safety – but explicitly cannot consider the viewpoint expressed, whether it’s controversial, or reputational impact. If steps can be taken, take them. If not, move to Step 3.

    Step 3 – which is only reached if no reasonably practicable steps exist – then asks whether any restrictions are “prescribed by law” and proportionate under the European Convention. This involves checking if there’s a specific legal rule authorising the restriction, and runs through a four-part proportionality test weighing the importance of the objective against the severity of limiting the right.

    That proportionality test looks something like this:

    • Is the objective important enough? – The reason for restricting speech must be sufficiently weighty to justify limiting a fundamental right.
    • Is the restriction rationally connected? – The measure must actually help achieve the objective, not just be vaguely related to it.
    • Is this the least restrictive option? – Could you achieve the same goal with less impact on free speech? If yes, you must use the less intrusive approach.
    • Does the benefit outweigh the harm? – Even if the first three tests are met, you must still balance the severity of restricting speech against how much the restriction actually helps achieve your objective. The restriction fails if the damage to free expression outweighs the benefit gained.

    As I’ve noted before on here, the published approach seems to conflict with Minasyan v Armenia (2019), where the European Court of Human Rights struck down Armenia’s handling of a protest case. The Armenian courts had first checked whether protesters broke domestic criminal law, and only afterwards asked whether their free speech rights were engaged.

    Strasbourg was clear – you can’t separate those steps. The balancing of rights under Article 10(2) has to be done at the outset. So when the guidance asks universities to check domestic criminal law first and only consider broader human rights implications as an afterthought, the sequential framework seems to repeat the flaw that Strasbourg condemned.

    Meanwhile, Ahmed seems to correctly state the objective harassment test:

    …it’s not enough. Speech to count as harassment, that the person at the receiving end feels offended… what’s important is that a reasonable person would think that was so.

    But his practical applications consistently reference subjective experiences without clear frameworks for objective assessment. He discusses Jewish students feeling “unable to attend lectures” or “intimidated out of expressing their own religion” – but then offers up little on how universities should distinguish between justified concerns and unfounded complaints.

    The “reasonable person” test sounds simple, but in practice it is one of the hardest questions courts face. Would an average observer see this as harassment, taking into account context, repetition, and effect?

    Judges often split over the answer, even with days of evidence. Expecting university or SU staff to make that call in real time, during a protest or at a room-booking stage, is asking staff to perform complex human rights analyses on the fly. Clarity on what he might expect is reasonable in those scenarios would help.

    Ahmed’s discussion of antisemitic language also illustrates the analytical burden placed on those enforcing or explaining rules day to day:

    …very often when people use the expression Zionist, for instance, they can actually, can actually be used as a kind of euphemistic expression meaning Jewish people.

    Determining when “Zionist” functions as coded antisemitism requires careful analysis of speaker intent, contextual factors, and impact on targeted individuals. These are determinations that typically require evidence about speaker’s background and previous statements, analysis of the specific context and setting, an assessment of audience understanding and reaction, and an evaluation of the targeting effects on specific individuals.

    Day to day, staff may well lack both the investigative capacity and legal expertise to perform those sorts of analyses reliably. Ahmed acknowledges the complexity – “it might depend on context” – but doesn’t offer anything like a practical methodology for making the determinations.

    The UK Supreme Court in Elan-Cane (2021) stressed that domestic bodies should not push human rights analysis beyond what the European Court of Human Rights has already recognised. Lord Reed warned against overstepping into areas Strasbourg had not yet endorsed.

    Ahmed’s framework arguably asks universities to do exactly that – making human rights calls (on protests, coded language, or harassment) that even the courts approach with extreme caution.

    If legally trained judges with full procedural protections must be cautious about extending human rights analysis, how can staff be expected to perform similar determinations through internal processes? Is OfS fit to do so when it gets a complaint in? And what are the penalties for getting it wrong?

    Rights collision

    Another silence in the interview is how to handle the collision of rights. He clearly anchors harassment to protected characteristics like race and religion, and he treats Zionism as an idea that can be lawfully discussed – while warning it is sometimes used as a euphemism for “Jew” in context. He doesn’t quite say “Zionism is a protected belief” in terms, though that would be the likely legal position under Equality Act case law. The same goes for anti-Zionism.

    Under UK equality law, political and philosophical beliefs qualify for protection if they meet what’s known as the Grainger criteria – that is, the belief must be genuinely held, relate to a weighty aspect of human life, attain a certain level of seriousness and cogency, and be worthy of respect in a democratic society.

    Courts have already recognised beliefs such as environmentalism, gender-critical feminism, and ethical veganism under this test. Anti-Zionism looks like it would qualify on the same basis, provided it is expressed as a coherent political or philosophical position rather than as a proxy for antisemitism.

    What he does not explain is what universities should do when the protections appear to come into direct conflict or quite how a university is supposed to differentiate between the political or philosophical position and the proxy.

    Let’s imagine a student holding a placard reading “Zionism is racism” and another responding that “anti-Zionism is antisemitism.” Both statements can amount to the expression of protected beliefs under the Equality Act. Both students might also claim they are being harassed by the other.

    Courts take weeks to sift through context, intent, and impact in such cases – weighing not just Article 10 free speech but also Article 9 (religion), Article 8 (private life) and Article 11 (assembly).

    On balance, “Zionists off campus” feels like it targets a group of people. Those banned from painting it on a banner may feel their speech is being chilled. “Zionism off campus” feels more like a protected piece of political expression. Some reading that may feel harassed. Complaints in either event are likely.

    Recent cases show how fraught these clashes can be. In Forstater v CGD Europe, the tribunal upheld that gender-critical beliefs were protected, even though many found them offensive – but also emphasised that protection for a belief does not mean protection for every manifestation of it.

    In Mackereth v DWP, the tribunal held that a doctor’s refusal to use trans patients’ pronouns could lawfully be limited, despite his Christian beliefs being protected. The principle is clear – both Zionism and anti-Zionism can be protected, but the way they are expressed may still lawfully be restricted if it harasses others.

    What’s missing from Ahmed’s account is the extent to which universities are expected to perform that fine distinction in real time, and at which stage of a process they’re expected to do so.

    What now?

    The danger in all of this is a form of regulatory false advertising – promising protection through frameworks that universities cannot properly execute without risking legal challenge or practical failure.

    The focus on context is welcome, but it doesn’t solve the core problem – the absence of a practical framework for when and how to balance competing rights. Without it, institutions risk inconsistency, overreach, or paralysis – either censoring lawful political expression or failing to protect students from harassment.

    The reassuring tone also suggests clearer legal boundaries than actually exist. When he says that universities “would expect to take action” about intimidatory speech, he presents complex, fact-specific determinations as straightforward administrative decisions.

    It’s a false certainty that may mislead universities into thinking they have clear authority to restrict speech, and could simultaneously raise student expectations about protection that may prove impossible to deliver.

    Then the style compounds the problem. In the podcast and coverage of it, Jewish students hear confident reassurances; in the consultation response annex, Article 17 is quietly acknowledged; in public guidance, proportionality is all but absent from the “within the law” test.

    The impression is of a regulator telling each audience what it wants to hear by pointing at one end of the see-saw, rather than grappling with the hard edges of the case law in ways that may temper expectations rather than raise them.

    And given both the free speech guidance and the E6 guidance drives home the need to get these messages into the heads of students themselves, there’s certainly nothing in there on how universities are supposed to explain all of this to students.

    It leaves universities (and by proxy their SUs) stuck in the impossible position that they have been for months.

    They remain caught between those heavy sandbags without mechanisms to resolve them, having expectations raised on both ends in ways that may not be as simple in practice, and offering little confidence that a good stab at making the calls, carried out in good faith, will result in anything other than Kafka’s regulator appearing with a fine either way.

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  • Podcast: Labour Conference 2025 | Wonkhe

    Podcast: Labour Conference 2025 | Wonkhe

    This week on the podcast, as the dust settles on Labour conference in Liverpool, we unpack what Keir Starmer’s new higher education participation target really means – and whether universities have the capacity and funding to meet the moment.

    We also get into the surprise return of targeted maintenance grants – funded controversially by the levy on international student fees, and we reflect on the wider political atmosphere at the conference – from policy signals to sector perceptions, and what all this might tell us about Labour’s emerging offer and forthcoming White Paper.

    With Gary Hughes, Chief Executive at Durham Students’ Union, Eve Alcock, Director of Public Affairs at QAA, Michael Salmon, News Editor at Wonkhe and hosted by Jim Dickinson, Associate Editor at Wonkhe.

    The PM’s announcement on higher level participation is a win for the HE sector

    The fifty per cent participation target is no more. Again.

    Grants return, the levy stays

    Maybe the levy just moves money to where it’s needed most

    The Augar review is back, baby. Just don’t about talk yourself

    Students are being othered again – and everyone loses out

    Have universities got the capacity and cash to respond to the government’s agenda?

    How much should the new maintenance grant be?

    Universities should be central to rebuilding communities

    Students are working harder than ever – because they have to

    I have a lot of questions about the LLE

    Who’s ready for a debate at 930am on a Sunday?

    The education policy trap: will the Augar review avoid the mistakes of the past?

    You can subscribe to the podcast on Apple Podcasts, YouTube Music, Spotify, Acast, Amazon Music, Deezer, RadioPublic, Podchaser, Castbox, Player FM, Stitcher, TuneIn, Luminary or via your favourite app with the RSS feed.

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  • Higher education postcard: Warsash Maritime School

    Higher education postcard: Warsash Maritime School

    Ahoy there!

    We’ve seen before how the University of Southampton was founded by a bequest from Henry Robinson Hartley. Today we’re going to look at a college which grew out of the university, and then became part of another one.

    Hartley died in 1850, but his bequest was not finally clear of the courts until 1858, and the town could then think how to create the institution he had suggested. The advice of the government was sought, and in April 1859 Professor Lyon Playfair – secretary to the Department of Science – proposed that the new institution should include a school of trade and navigation. His argument was reported in the Hampshire Advertiser on 15 May 1858:

    Did the council listen to this advice? They did not. And so the Hartley Institute – the nascent University of Southampton – did not have a school of navigation.

    Or not yet anyway. In 1909 Captain Gilchrist opened the South of England Navigation School to prepare students for the Board of Trade’s maritime examinations. And in 1932, the school – now known as Gilchrist’s Navigation School – was incorporated into University College Southampton as the Department of Nautical Training. At a celebratory luncheon with the Southampton Master Mariners’ Club, the university college principal Kenneth Vickers said that “it was preposterous to think that a university was going to teach a man his practical job when he got to it.”

    The department taught the theoretical foundations of navigation and seamanship, enabling its students to progress to apprenticeships on merchant vessels and, in due course, to take the exams to become qualified second mates.

    In the second world war the school continued to train sailors for the merchant marine, but also taught for the navies of the allied countries. It moved in 1942 to Warsash, a site further down the Solent, which was shared with a Royal Navy training site teaching the use of landing craft. (Fun fact: Royal Navy land bases are called HMS – HMS being His Majesty’s Ship. In this case the base was called HMS Tormentor.)

    After the war HMS Tormentor was decommissioned, but its site and buildings were added to the school of navigation. And by the late 1950s new accommodation was built at the school, to replace the WW2 pre-fabs. And it is the design for this that you can see on the card.

    In 1970 the school ceased to be part of the University of Southampton. My guess is that this was related to how technical education was funded: this would have been a move into local authority control. And in 1984 the school merged with the Southampton College of Technology, forming the Southampton Institute of Higher Education. And this in time became what is now Southampton Solent University, but more of that another time.

    The school is now known as the Warsash Maritime Academy, and operates both from a city centre site and, I think, in part still from the waterside site at Warsash. There’s a fabulous site maintained by alumni which includes memories from former students – well worth a browse when you have a little time to spare.

    The card was written and posted on Wednesday 18 May 1966. Very unusually, it is a typed message. A busy senior staff member, perhaps, who had access to secretarial support?

    And here’s a jigsaw of the postcard – I found it a slightly more challenging one this week. Enjoy!

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  • ED Put Political Out-of-Office Reply on Staff Emails

    ED Put Political Out-of-Office Reply on Staff Emails

    Photo illustration by Justin Morrison/Inside Higher Ed | Tierney L. Cross/Getty Images | nevodka/iStock/Getty Images

    Wednesday morning, as the government shutdown began, chief officers at the Department of Education distributed a standard out-of-the-office statement to all furloughed staff members and instructed them to copy and paste it into their email. So that’s what they did.

    But just hours later, those same nonpartisan staffers began to hear that the message they’d pasted into their email account was not the message being received by the public.

    “On Wednesday evening, my supervisor reached out to me on my personal equipment and said, ‘You’re going to want to log in and change your out-of-office status,’” one department staffer told Inside Higher Ed on the condition of anonymity out of fear of losing her job.

    When she followed her supervisor’s direction and logged in, the automatic message she saw was not the one she had saved earlier that morning.

    Rather than the original note, which had said, “There is a temporary shutdown … due to a lapse in appropriations,” the new message said, “Unfortunately, Democrat Senators are blocking passage of [a bill] … which has led to a lapse in appropriations.”

    This is one of the more than 10 emails Inside Higher Ed received as automatic responses including the same political message. Although Keast was appointed by Trump, most of the staffers we contacted were not.

    The outgoing message had been changed internally without her consent. And this staffer was not alone. Inside Higher Ed emailed 10 separate Education Department staffers Thursday, all of whom had been placed on furlough, and each one bounced back with identical responses. One senior leader from the department, who also spoke anonymously, said that to his knowledge the politically charged message was set as the out-of-office notification for all furloughed employees.

    (The Department of Education did not immediately provide comment. In fact, the emails sent to both deputy press secretary Ellen Keast and the general press team account were met with the same automatic response.)

    The first staffer said that while she was caught off guard by the override at first, it made sense the more she thought about it. Similar messages blaming Democratic senators for the shutdown had already been put at the top of HUD.gov, the landing page for all things Department of Housing and Urban Development, and other federal websites.

    As of Thursday evening, the HUD website noted, “The Radical Left in Congress shut down the government. HUD will use available resources to help Americans in need.”

    Republicans control the White House, the House and the Senate. In the Senate, they need the votes of at least seven Democratic senators to reach the 60-vote threshold necessary to overcome a filibuster.

    “I was really surprised, because we had gotten such explicit instructions on what to use for our out-of-office message,” the staffer said. But “when I saw that message from my supervisor, I assumed it had been changed to something more political than the original neutral one.”

    She has already logged back in multiple times to change the automatic response back to the neutral language. But each time, within hours, the department has overridden her changes.

    “It’s what [is being sent] to people who contact me, and they could reasonably misunderstand it as coming from me, and I don’t feel comfortable as a federal employee communicating a political message like that,” she said.

    A second staffer told Inside Higher Ed that he has worked through multiple shutdowns prior but not experienced anything like this.

    “It’s just wild to see your name attached to a message that you had nothing to do with,” he said. “It feels like a violation … You know that you don’t have any expectation of privacy when you’re working for the federal government. But it’s a different thing to say that you don’t have autonomy over your own words.”

    The second staffer noted that in his view, not only did this seem to be a violation of his personal rights, but also a violation of federal law.

    The Hatch Act, passed in 1939, was intended to ensure that nonpartisan federal workers who worked across administrations remained just that—nonpartisan. And according to documents from the Office of Special Counsel website, the Hatch Act “limits certain political activities of federal employees,” like using official authority for political purposes, soliciting political donations, wearing partisan political gear at work and posting or sharing partisan content on government systems.

    “It’s crazy to see the law violated on your behalf,” the second staffer said.

    None of the department employees Inside Higher Ed spoke with intended to file an individual lawsuit, nor had they heard anything from their union about a collective legal response. But one shared that Democracy Forward, a nonprofit legal organization that has sued the Trump administration several times this year, will be going to court over the matter as soon as Friday.

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