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  • Why UK international student recruitment needs a British standard

    Why UK international student recruitment needs a British standard

    The time has come for there to be a formal auditing of the processes universities use to recruit international students. The pressure must come from the university sector, otherwise it is likely very little will change.

    Working with the BSI to implement the  BS EN ISO 9001 (Quality Management Systems) feels like the right place to focus efforts. BSI is the UK’s national standards body while also being one of the world’s largest certification bodies. BS EN ISO 9001 is a widely recognised management standard that has the heft and necessary independence to carry real credibility, across the globe.

    Why is this approach needed? In Vincenzo Raimo’s excellent article for The PIE News recently, he highlighted the results of a SAMS Global conference survey: More than seven in 10 institutions (72%) reported working with over 100 agents, while 16% said their university had relationships with more than 300.

    And that’s before we add aggregators to the mix, where a single partnership can potentially mean exposure to thousands of sub-agents, most of whom the university may never know or directly interact with and therefore not know what is being said about their institution to prospective students.

    As someone who has dealt first hand with a larger agency that wanted to buy leads from my small consultancy, I can provide the following qualitative perspective. We had very specific notes about all our prospective students; their interests, level of English competency etc, but there seemed no interest from the large agency in these notes, or indeed discussing individual needs, and this did not seem to come from any GDPR squeamishness…

    It may be that the agency would have carried out their own ‘deep dive’ research into these students but I was certainly not given this impression. I was also told I would not be allowed to follow up with any of these students at any point in the future, even though their initial relationship was with our company. On the basis of these interactions, no lead was ever handed on to a larger agent.

    However, why did I need to consider passing on these leads in the first place? The reality is that no university I approached wanted to provide an agent contract to a small organisation like mine, so there was no way of monetising the many hours of work spent advising these families without charging them to cover some costs.

    Under the heading ‘Increasing transparency and accountability’, the Agent Quality Framework (AQF) states: “Request transparency around the use of sub-agents. Be clear that an agent’s endorsement of the National Code of Ethical Practice and engagement with an appropriate UK Credited training programme also applies to any sub-agent partners working with the contracted agent.”

    The AQF guidelines are laudable – but from first-hand experience, and backed up by the SAMS survey, it appears that they are a long way from being implemented.

    Large agents do grow organically but most appear to grow substantively via ‘aggregating’ the leads from smaller agents. These smaller agents might be highly ethical but unless processes are in place to formally audit their actions there can be little transparency and accountability in the system. Basically, there is not a clear process that can be evaluated.

    BSI’s certification is process based. While this won’t necessarily weed out all bad practice on the ground, it would make both agents and universities responsible for having robust systems and processes that could be reasonably assessed by trained BSI auditors.

    Universities would implement BS EN ISO 9001 with regards to their international student recruitment management process. The quality management standard guides organisations as they review their principles and practices to ensure there is consistency and quality throughout the organisation and crucially within any third parties involved in the process. This is done via independent audits prior to achieving certification.

    Clearly a management standard related to international student recruitment can only be implemented if the practices of both the institution and the agents it contracts are working in harmony, following a clear and accountable process.

    Certification lasts for three years before formal recertification is required and typically there is a maintenance audit annually within this period.

    Why does this certification matter?

    At a micro level, everyone engaged in student recruitment should care about student wellbeing and students being matched with the institution that suits them best, not perhaps the one providing the highest level of commission.

    However, it also really matters at a macro level; even in an AI world, word of mouth marketing still really matters. Every international student that isn’t well cared for and whose agent does not offer transparency is a ‘black mark’ for the UK higher education sector.

    This is no longer a cozy world of the big four international recruiters; Australia, Canada, US and the UK. This is now a big 14 market

    This is no longer a cozy world of the big four international recruiters; Australia, Canada, US and the UK. This is now a big 14 market: South Korea already has 300,000 international students, France aims to enrol 500,000 international students by 2027 as part of its Bienvenue en France strategy. India reportedly has a goal of enrolling 500,000 foreign students by 2047, while Japan wants to host 400,000 by 2033.

    One significant way UK higher education can rise to the top of the international pile is by showing it is serious about international student wellbeing and support. Having a BSI certification would also be a competitive advantage for each individual institution and a strong marketing message to present to prospective international students.

    This may well mean fewer, bigger agents who employ more, better trained staff rather than relying on ‘buying’ leads from smaller sub-agents. However, would this be such a bad thing? At least it would mean that big agents directly employ larger teams who should all be trained to understand their responsibilities to gain and then retain a British Standard.

    Many working in international recruitment currently argue that the Agent market they work with is too fragmented for them to properly manage; fewer, larger Agents should mean less bureaucracy and more importantly greater accountability.

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  • Smog threatens sites that survived centuries of onslaught

    Smog threatens sites that survived centuries of onslaught

    The city of Delhi, capital of India, promises to be a place that lives simultaneously in the present and past. Delhi contains seven cities within it, layered one over the other through centuries of rule, conquest and reinvention. But its future depends on whether its people and government can stave off a new invader: the dust and particulate matter caused by pollution.

    Delhi in the present is a story of traffic-clogged roads, glass-and-steel high-rises and a cosmopolitan population of nearly 22 million people.

    The past lingers in stone and marble, in monuments such as the Red Fort, Jama Masjid and Humayun’s Tomb. In Purani Dilli, or Old Delhi — the last great Mughal capital of Shah Jahan, known as Shahjahanabad — some of the world’s finest heritage structures sit amid dense markets, homes and roads.

    Yet the people who live in this city of so much history struggle to breathe and the buildings and monuments that have withstood hundreds of years of turmoil are now being attacked by the dust particles in the pollution generated from industrial plants and cars.

    From October to February, Delhi’s average Air Quality Index (AQI) routinely crosses 400 — well into the “severe” category. At some monitoring stations, it has spiked above 1,000, levels considered hazardous even for short exposure.

    Smoke on sandstone

    The reasons behind this pollution are complex and cumulative. An analysis by the Centre of Science and Environment, a public research organization in Delhi, has repeatedly found that vehicular emissions contribute from 20 to 40% of the pollution over the last decade. Before 2020, PM2.5 — fine particulate matter that is a major pollutant — had been decreasing but since then has increased.

    In addition, the seasonal stubble burning in neighbouring states releases massive quantities of smoke and fly ash, which creates wind funnels into the city. Construction dust, coal-based power generation and the widespread use of solid fuels add further layers to an already toxic mix.

    This pollution does not stop at human lungs. It settles on stone, reacts chemically with moisture and slowly eats away at Delhi’s monuments. Sulphur dioxide and nitrogen oxides in the air combine with rain and humidity to form acidic compounds. These interact with building materials — particularly sandstone and limestone — causing surface erosion, salt crystallisation and structural weakening.

    A June 2025 scientific study, an Indo-Italian collaboration, documented one of the clearest signs of this damage: the formation of a thick black crust on parts of the Red Fort.

    This is the same monument from which the Indian Prime Minister addresses the nation every year on Independence Day in August. The monument is of both cultural and political significance and modern pollutants are challenging its heritage.

    Restoring the Red Fort

    The crust on the Red Fort is largely composed of gypsum (calcium sulphate), formed when sulphur compounds from pollution react with calcium-based components on stone surfaces. The study found that these crusts trap moisture and pollutants, eventually flaking off and pulling original stone material with them.

    Eleonora Balliana, a conservation scientist trained in stone restoration and chemistry, was part of the research collaboration that examined these processes.

    “In comparison to European levels, the area of New Delhi has high levels of pollution based on the recorded environmental data available by the local air quality monitoring stations,” she said during her field visits to Delhi. “The levels of sulphur next to particulate [PM2.5, PM10, etc.] compounds were extremely high. It is not surprising that black crusts form so quickly here.”

    Balliana notes that Delhi’s monuments are particularly vulnerable because many are built with sedimentary stones like red sandstone.

    “These stones are layered, almost like an onion,” she explained. “Water and pollutants penetrate easily between layers, salts crystallise underneath and eventually the stone begins to peel and fall.”

    Protecting the Taj Mahal

    Rob Inkpen, an independent consultant who specializes in conservation of historical sites, said that the dangers of deterioration of the Red Fort was established back in 2007 when it was first deemed a UNESCO World Heritage Site. At the time, the International Council on Monuments and Sites, a non-governmental organisation working to conserve and protect cultural heritage sites around the world, highlighted the need for a comprehensive conservation management plan for it.

    India’s most famous monument offers a cautionary parallel. The Taj Mahal, built by Shah Jahan as a mausoleum for his wife Mumtaz Mahal, began turning visibly yellow in the early 2000s. Pollution from nearby industries, traffic and the polluted Yamuna River was identified as the culprit.

    To protect the Taj, the government created the Taj Trapezium Zone, a restricted area around the monument where polluting industries are banned and vehicle movement is regulated.

    Has it worked? Partially. More needs to be done, several experts say.

    Globally, heritage sites are also showing signs of stress, though in different ways. In Europe, climate-driven moisture, heatwaves and freeze–thaw cycles have degraded stone and wood structures.

    Germany and Denmark, for instance, have experimented with traffic restrictions, buffer zones and continuous maintenance regimes. However, as Balliana points out, solutions that work in Europe cannot simply be copied in India.

    “The scale, the climate and the pollution load are completely different,” she said.

    Climate change makes conservation a challenge.

    Climate change compounds these challenges. A major 2025 global study found that nearly 80% of UNESCO World Heritage sites already experience damaging climate stress from heat and moisture extremes.

    In Asia, including India, a significant share of sites face dual stress from stone and wood materials, driven by intense rainfall events, rising temperatures and swings in humidity.

    Experts, including Inkpen and Balliana, agree that regular maintenance, scientific monitoring, reducing traffic around heritage zones, expanding green buffers and implementing broader air-quality reforms are all necessary.

    “The science is solid, the monitoring exists, but the real issue is whether the surrounding environment is being made any less hostile to the monument,” Inkpen said.

    Balliana is clear about priorities. “Climate change is worrying, but in Delhi, pollution is more severe right now,” she said.

    Heavy rains and heat accelerate decay, but it is air pollution that drives the rapid formation of black crusts and chemical corrosion.

    Delhi’s monuments have survived empires, invasions and centuries of change. For Inkpen, whether these monuments can survive the modern combination of pollution and climate stress may depend on the city’s ability to clean its air.

    “Dividing a complex problem into manageable ‘chunks’ that you can answer with specific methods is not unusual,” Inkpen said. “And often, overarching answers are achieved once they are integrated.”



    Questions to consider:

    1. In what different ways are World Heritage Sites showing signs of stress around the world?

    2. Why might conservation solutions that work in Europe not work in India?

    3. What historic sites have you been to and what condition were they in?

     

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  • For students with disabilities, the Office for Civil Rights is often the last line of defense

    For students with disabilities, the Office for Civil Rights is often the last line of defense

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    Jennifer Coco is the interim executive director of The Center for Learner Equity.

    The path to dismantle the U.S. Department of Education will have a generational impact — eliminating the safeguards that have ensured all students have access to equitable, inclusive schools since the department’s founding in 1979.

    A headshot of a person. in the background is a bookcase

    Jennifer Coco

    Permission granted by Jennifer Coco

     

    Specifically, the recent threats to consolidate the Education Department’s Office for Civil Rights within the U.S. Department of Justice are even more devastating for students at the intersection of race, poverty and disability. This move severs the civil rights lifelines that protect students who are farthest from privilege and opportunity.

    OCR, an office within the Education Department, was established to enforce federal civil rights laws in schools. Notably,OCR provides students with access to individual discrimination investigations and upholds their civil rights in schools when wrongdoing has occurred, such as in instances where they are excluded due a disability, or when required accommodations are not provided.

    And OCR investigations don’t just demand justice for individual students — they can also direct systemic changes in school policy and practice to ensure further injustice doesn’t happen again to any other student in that community.

    As an attorney and advocate for children with disabilities, I’ve spent nearly two decades working to ensure that schools are welcoming places for students and families. One of my first education law experiences was an internship at OCR. I learned from OCR’s experienced education legal experts who deeply understood civil rights law and protecting students’ rights.

    That experience directed the trajectory of my career and cemented my interest in becoming an education civil rights attorney. The regional office I interned at in Chicago 18 years ago no longer exists; its entire staff was fired by the current administration.

    Early in my career as an education civil rights attorney, I also experienced filing a complaint with the Department of Justice’s Civil Rights Division, which led to sweeping districtwide reforms that dramatically improved language access and civil rights protections for multilingual learners and undocumented students. I am an ardent supporter of DOJ’s role in upholding civil rights; my concern about collapsing OCR within the DOJ isn’t out of objection to DOJ’s important role.

    What’s getting lost in the conversation is why Congress originally saw fit to have both the Department of Justice’s Civil Rights Division and the Office for Civil Rights.

    Unlike DOJ, which investigates systemic violations and initiates federal litigation, OCR fields and investigates individual complaints — over 25,000 currently pending, to be exact. OCR is intended to have a strong regional presence, with field offices of attorneys able to investigate and handle a volume of cases in their respective regions. They have a detailed case processing manual with timelines and procedures; every complaint is entitled to a response.

    Indeed, most agencies have an Office for Civil Rights — from the U.S. Department of Agriculture to the U.S. Department of Transportation. That’s because the agency-specific context and expertise help protect and uphold our civil rights across the many different functions of our government.

    It also belies 50 years of commonly accepted truth: that every facet of our government should be equipped to uphold our civil rights. The volume of demand, with tens of thousands of cases pending, illustrates that the Department of Justice is not resourced nor staffed to shoulder it all. Nor was that the intention.

    In addition to investigating discrimination complaints, the Education Department’s OCR is also tasked with collecting and reporting the Civil Rights Data Collection. It is the only nationwide comprehensive look at students’ experiences and access to opportunities, broken down by different identities, including disability.

    One in seven American public school students is identified as having a disability, according to the Center for Learner Equity’s recent analyses of the CRDC statistics. Such data helps schools and the public understand how students are accessing educational opportunities or experiencing barriers, based on their race, gender, disability or other criteria.

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  • Natural disasters will happen. What to do before — and after — one strikes your school.

    Natural disasters will happen. What to do before — and after — one strikes your school.

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    At a time when natural disasters are growing in frequency and causing major disruptions to school communities nationwide, NWEA released a playbook this month to help schools prepare and recover from severe weather events.

    NWEA, a K-12 assessment and research organization, developed the guidance from analyzing previous district responses to extreme weather disrupting school operations. NWEA outlined its recommendations in three stages — preparation before a disaster occurs, immediate response in the weeks following a disaster, and ongoing recovery strategies that equally focus on academic recovery and student mental health supports. 

    Key lessons that NWEA learned include:

    • To fare better after a disaster, schools need to develop a recovery plan before weather-related damages occur. School leaders should understand the most likely climate hazards their communities could face. They can start by looking at resources from The Brookings Institution that gauge this for schools based on the Federal Emergency Management Agency’s National Risk Index
    • To act as a local resource center during disaster recovery, schools should build relationships with community organizations ahead of time. This will help schools not only address academic needs but also provide supports for student housing, mental health and other services.
    • To help students recover from a traumatic event such as a natural disaster, it’s critical that schools reestablish school norms and daily rituals as soon as possible. This helps create a sense of normalcy for students, which can help with their emotional well-being and academic recovery.
    • Before schools can successfully address academic recovery, they must first prioritize the unmet needs of their school communities and address student trauma and teacher well-being.

    In a separate NWEA report released in August, the organization found that the increasing number of severe weather events is having negative financial, academic and emotional impacts on students and educators. The report cited the federal government’s National Centers for Environmental Information, which reported that 2024 saw 27 individual weather and climate disasters driving at least $1 billion in damages. That’s closely behind the record high of 28 events from the previous year. 

    Recent natural disasters — such as the southern California wildfires in January 2025 and Hurricane Helene’s severe impact on North Carolina in September 2024 — destroyed some school buildings, causing prolonged closures in those communities. 

    Some schools damaged by Hurricane Helene in Western North Carolina were still closed a year later, according to reporting by EducationNC. 

    California’s Palisades, hit particularly hard by last year’s wildfires, saw similar cases of extended school closures.

    Los Angeles Unified School District Superintendent Alberto Carvalho announced earlier this month that the district will invest $604 million to rebuild two elementary schools and a charter high school that were damaged in the wildfires. ABC 7 reported that the Palisades Charter High School is expected to reopen soon, while the elementary schools should be rebuilt by the fall of 2028. 

    Hurricane Helene and the California wildfires also demonstrated how schools can partner with community resources in times of immediate recovery. 

    Buildings in North Carolina’s Asheville City Schools, which remained fairly undamaged by Hurricane Helene, were used as donation dropoff sites as well as a point for distributing meals and water. In the state’s Buncombe County Schools, the district’s nutrition teams provided food to people who were temporarily housed in school buildings and local shelters. 

    Shortly after the California wildfires in 2025, a number of community organizations, including state and local teacher unions, rallied to provide mental health resources for students and staff in addition to other emergency resources. 

    Some schools are also navigating concerns with getting displaced students to return once a building reopens after a natural disaster, as seen at Palisades Charter High School. That challenge could also further exacerbate ongoing concerns districts face nationwide with dipping student enrollment driven by the continued decline in birthrates and more competition from private school choice policies.

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  • Cornell University lands $371.5M gift, the largest in its history

    Cornell University lands $371.5M gift, the largest in its history

    Dive Brief:

    • Cornell University has booked the largest gift in its history — $371.5 million —  from the founder of PeopleSoft, the Ivy League institution said Thursday. 
    • David Duffield’s recent pledge, which comes on top of $100 million that the Cornell alum gave last year, makes Duffield one of “the university’s leading all-time donors,” Cornell said. 
    • Duffield’s latest donation will create a $250 million Duffield Legacy Fund to help Cornell’s engineering college pursue “strategic opportunities” and a separate $50 million fund to support college priorities under “educational excellence.”

    Dive Insight:

    With over $470 million pledged to Cornell in less than two years, the university is naming its engineering college after Duffield. 

    Duffield co-founded software companies PeopleSoft and Workday. He is worth $12.1 billion, according to Bloomberg. 

    Along with the education and strategic priorities funds, Duffield’s latest gift will also create the Duffield Launch Fund with the remaining $70-plus million. That third fund is to finance investments into immediate priorities of the newly renamed Cornell David A. Duffield College of Engineering. Those priorities include updating the college’s physical infrastructure, bolstering research facilities, and supporting faculty and students. 

    The engineering college will also use the launch fund to pursue research in fields such as quantum engineering, artificial intelligence, health and data-driven decision-making.  

    The legacy and launch funds established by Duffield’s donation will allow the college to “remain nimble, proactive and financially responsible as we advance our values and mission,” Lynden Archer, Cornell’s engineering dean, said in a statement. Archer added that the university will announce more specific plans for the funds later.  

    Cornell’s endowment was valued at just under $11.2 billion at the end of fiscal 2025, according to the university’s latest financials. Over 80% of those funds had donor restrictions tied to them. 

    The university’s endowment was the 18th largest in the nation, according to the latest study of endowments from the National Association of College and University Business Officers and asset management firm Commonfund.

    With 26,561 students in fall 2025, Cornell’s endowment dollars per student came to around $420,000 — well under the $500,000 per student threshold that triggers the minimum endowment income tax created in last year’s massive Republican tax and spending bill

    A post last year from the conservative American Enterprise Institute listed Cornell as among the colleges that “may not be on the hook for the tax right now” but could be later “if their endowment growth continues to outpace growth in enrollment.”

    AEI researchers projected that Cornell’s endowment tax liability would jump from $0 in 2026 through 2028 to $14.8 million in 2029 and $16.2 million in 2030. 

    While off the hook for the endowment tax (for now), Cornell is set to pay the government $30 million over three years per a deal it cut with the Trump administration in November. That payment is in exchange for the administration reinstating $250 million in federal research funding and ending its civil rights investigations into the university.

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  • Sparking civic engagement as we approach America’s 250th

    Sparking civic engagement as we approach America’s 250th

    Key points:

    Imagine students who understand how government works and who see themselves as vital contributors to their communities. That’s what happens when students are given opportunities to play a role in their school, district, and community. In my work as a teacher librarian, I have learned that even the youngest voices can be powerful, and that students embrace civic responsibility and education when history is taught in a way that’s relevant and meaningful. 

    Now is the moment to build momentum and move our curriculum forward. It’s time to break past classroom walls and unite schools and communities. As our nation’s 250th anniversary approaches, education leaders have a powerful opportunity to teach through action and experience like never before. 

    Kids want to matter. When we help them see themselves as part of the world instead of watching it pass by, they learn how to act with purpose. By practicing civic engagement, students gain the skills to contribute solutions–and often offer unique viewpoints that drive real change. In 2023, I took my students [CR1] to the National Mall. They were in awe of how history was represented in stone, how symbolism was not always obvious, and they connected with rangers from the National Park Service as well as visitors in D.C. that day. 

    When students returned from the Mall, they came back with a question that stuck: “Where are the women?” In 2024, we set out to answer two questions together: “Whose monuments are missing?” and “What is HER name?” 

    Ranger Jen at the National Mall, with whom I worked with before, introduced me to Dr. Linda Booth Sweeney, author of Monument Maker, which inspired my approach. Her book asks, “History shapes us–how will we shape history?” Motivated by this challenge, students researched key women in U.S. history and designed monuments to honor their contributions. 

    We partnered with the Women’s Suffrage National Monument, and some students even displayed their work at the Belmont-Paul Women’s Equality National Monument. Through this project, questions were asked, lessons were learned, and students discovered the power of purpose and voice. By the end of our community-wide celebration, National Mall Night, they were already asking, “What’s next?” 

    The experience created moments charged with importance and emotion–moments students wanted to revisit and replicate as they continue shaping history themselves. 

    Reflecting on this journey, I realized I often looked through a narrow lens, focusing only on what was immediately within my school. But the broader community, both local and online, is full of resources that can strengthen relationships, provide materials, and offer strategies, mentors, and experiences that extend far beyond any initial lesson plan. 

    Seeking partnerships is not a new idea, but it can be easily overlooked or underestimated. I’ve learned that a “no” often really means “not yet” or “not now,” and that persistence can open doors. Ford’s Theatre introduced me to Ranger Jen, who in turn introduced me to Dr. Sweeney and the Trust for the National Mall. When I needed additional resources, the Trust for the National Mall responded, connecting me with the new National Mall Gateway: a new digital platform inspired by America’s 250th that gives all students, educators and visitors access to explore and connect with history and civics through the National Mall. 

    When I first shared the Gateway with students, it took their breath away. They could reconnect with the National Mall–a place they were passionate about–with greater detail and depth. I now use the platform to teach about monuments and memorials, to prepare for field trips, and to debrief afterward. The platform brings value for in-person visits to the National Mall, and for virtual field trips in the classroom, where they can almost reach out and touch the marble and stone of the memorials through 360-degree video tours. 

    Another way to spark students’ interest in civics and history is to weave civic learning into every subject. The first step is simple but powerful: Give teachers across disciplines the means to integrate civic concepts into their lessons. This might mean collaborating with arts educators and school librarians to design mini-lessons, curate primary sources, or create research challenges that connect past and present. It can also take shape through larger, project-based initiatives that link classroom learning to real-world issues. Science classes might explore the policies behind environmental conservation, while math lessons could analyze community demographics or civic data. In language arts, students might study speeches, letters, or poetry to see how language drives change. When every subject and resource become hubs for civic exploration, students begin to see citizenship as something they live, not just study. 

    Students thrive when their learning has purpose and connection. They remember lessons tied to meaningful experiences and shared celebrations. For instance, one of our trips to the National Mall happened when our fourth graders were preparing for a Veterans Day program with patriotic music. Ranger Jen helped us take it a step further, building on previous partnerships and connections–she arranged for the students to sing at the World War II Memorial. As they performed “America,” Honor Flights unexpectedly arrived. The students were thrilled to sing in the nation’s capital, of course. But the true impact came from their connection with the veterans who had lived the history they were honoring. 

    As our nation approaches its 250th anniversary, we have an extraordinary opportunity to help students see themselves as part of the story of America’s past, present, and future.

    Encourage educator leaders to consider how experiential civics can bring this milestone to life. Invite students to engage in authentic ways, whether through service-learning projects, policy discussions, or community partnerships that turn civic learning into action. Create spaces in your classes for collaboration, reflection, and application, so that students are shaping history, not just studying it. Give students more than a celebration. Give them a sense of purpose and belonging in the ongoing story of our nation. 

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  • AI in English language education: has the discourse changed?

    AI in English language education: has the discourse changed?

    It can feel like the rhetoric around AI is shifting as fast as its ability to generate content. In the English language education sector, we only need look to the recent past to recall how searching questions like “will we need humans in the future?” and “is it game over for teachers?” were the focus of every conference agenda, leadership summit and coffee room discussion.

    These types of questions resonate in all sectors of industry, and it was no surprise to see a recent episode of Dispatches on Channel 4 ask: “will AI take my job?”

    More focus on practical and ethical considerations

    But recently, something’s changed. We are becoming more comfortable with the idea that we can meaningfully coexist with this technology. And, with this change, industry leaders and policymakers in English language education are becoming more focussed on the practical and ethical questions around delivering AI in education, such as: how and when AI should be used and, in in some cases, should it even be used at all?

    This marks a welcome shift in perspective, one where people accept that this technology is here to stay but are genuinely engaging with how we can take sensible steps to get the best out of it. It’s critical to remember that ethical considerations for AI shouldn’t just be a simple box ticking exercise, as pointed out by UNESCO UK in their 2025 anthology – which says ethical AI in education is about building fair, human-centred systems that truly support meaningful learning.

    ‘Why’ is the biggest question of all!

    When it comes to AI in education, ‘why’ is perhaps the biggest question we need to ask ourselves. The short answer to this is: ‘if it adds value.’ We also need to ask: ‘does it make sense’. Ethical concerns come in many shapes and sizes, but one we cannot ignore is the sustainability challenges surrounding this energy hungry technology.

    Whether you’re using AI to teach or assess English, at the heart of this must be a human in control

    So, before embarking on any AI related project in our sector, it’s critical to ask whether we in fact need it, or if there are more sustainable options available. In other words: do we need to build a new large language model (LLM), or does an existing method, or simpler alternative, work just as well and have a far smaller carbon footprint?

    How should we use AI?

    In terms of how we should use AI, again there are lots of practical and ethical considerations. Whether you’re using AI to teach or assess English, at the heart of this must be a human in control. The need for maintaining a ‘human in the loop’ is for several reasons, but mainly because learning a language is a very human-centred process and, while AI can bring enormous benefits, it cannot replicate the uniquely human experience of acquiring and using language. And, of course, there are practical reasons too – especially when it comes to quality control in assessment, where we need humans to sometimes step in and offer oversight and clarity.

    What about high stakes assessment?

    This need for a ‘human in the loop’ is particularly pertinent in high-stakes assessment. It’s essential that in these cases, we do not prioritise convenience over quality, and we continue to develop robust solutions. If we use the technology to cut corners, this ultimately does a disservice to students and runs the risk of them not developing the English skills they need for success.

    The ingredients for trustworthy AI

    If we are serious about delivering ethical AI, another area to consider is fairness and ensuring that systems are free from bias. To achieve this, it’s critical that AI-based language learning and assessment systems are trained on diverse and inclusive data and are constantly monitored for bias. And of course, we have to consider data privacy and consent which in practice means all parties must be clearly informed about what data is collected, how it’s stored, and how it is going to be used.

    A week is a long time in AI!

    The extraordinary pace of change when it comes to AI reminds me of the famous quote about how a week is a long time in politics. One thing is certain: we’re at a significant moment for language education. As we continue to shift towards a future where human-led AI can deliver high quality education, it is more critical than ever to ensure that ethical use matters. Fairness, transparency, and sustainability must remain non‑negotiable. Without this, AI will fast lose credibility in English language learning and assessment – to the detriment of both innovation and our students.

    Ultimately, our collective goal as education leaders is simple: to deliver meaningful AI that meets robust ethical standards and adds true value for learners.

    To find out more, read our paper Ethical AI for Language Learning and Assessment, by my colleagues Dr Carla Pastorino-Campos and Dr Nick Saville.

    About the author: Francesca Woodward is global managing director for English at Cambridge University Press & Assessment.

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  • Teaching Students Agency in the Age of AI

    Teaching Students Agency in the Age of AI

    Students have little opportunity to practice agency when an LMS tracks their assignments, they’re not encouraged to explore different majors and colleges shrink general education requirements, according to writer and educator John Warner.

    In the latest episode of The Key, Inside Higher Ed’s news and analysis podcast, Warner tells IHE’s editor in chief, Sara Custer, that colleges should refocus on teaching students how to learn and grow.

    “Agency writ large is the thing we need to survive as people … but it’s also a fundamental part of learning, particularly writing.”

    Warner argues that with the arrival of AI, helping students develop agency is even more of an imperative for higher education institutions.

    “AI is a homework machine … Our response cannot be ‘you’re just going to make this thing using AI now,’” Warner said. “More importantly than this is not learning anything, it is a failure to confront [the question]: What do we, as humans, do now with this technology?”

    Warner also shares what he’s learned from consulting and speaking about teaching and AI at campuses across the country. Ultimately, he says, faculty can work with AI in a way that still aligns with their institutional values.

    Listen to the full episode.

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  • U.S. Universities Count the Cost After One Year of Trump

    U.S. Universities Count the Cost After One Year of Trump

    Zhu Ziyu/VCG/Getty Images

    Uncertainty has been the single most damaging aspect of the second Trump administration, professors have said, with university finances taking a hit despite the impact of many of the president’s cuts not yet coming to fruition.

    A year on since the U.S. president’s inauguration on Jan. 20, 2025, top universities are counting the cost of persistent attacks—which kicked off with significant cutbacks to federal research funding.

    Although many of the harshest cuts have been quietly rescinded or blocked by the courts, universities have suffered considerable damage and are likely to face more systematic reforms to research in future, said Marshall Steinbaum, assistant professor of economics at the University of Utah.

    “Beyond the high-profile, ideologically ostentatious cuts to some aspects of federally funded research, the whole enterprise is set to be less lucrative for universities going forward,” he told Times Higher Education.

    Even though many of the cuts might not come to fruition, the uncertainty caused by having to plan for potential cuts had been the most damaging aspect, said Phillip Levine, professor of economics at Wellesley College.

    “There’s still tremendous damage that’s been done, [but] the damage isn’t as extensive as it could have been.”

    Levine said he was most worried about undergraduate international student enrollment, which often takes longer to feel the impacts of policy decisions.

    Visa concerns were blamed for overseas student numbers falling by a fifth last year, but Harvard University recently announced a record intake, despite Trump’s attempts to ban its international recruitment.

    But the institution did report its first operating deficit since 2020 in its financial statements—stating that the 2025 fiscal year “tested Harvard in ways few could have anticipated.”

    The University of Southern California, the University of Chicago and Brown University also recorded sizable operating deficits.

    Many institutions will suffer in the long term from a series of changes to student loan repayment. Trump has rolled back parts of the student loan origination system and introduced less generous income-based repayment plans and limits on federal loans, which will pose financial challenges to universities.

    Recent research found that more than 160,000 students may be unable to find alternative sources of financing when the cap for loans kicks in later this year.

    “The three-legged stool of higher education finance in the United States is tuition, federal research funding and state appropriations,” said Steinbaum. “All three legs have been cut down in the last year.”

    As of Jan. 1, some wealthy universities also faced paying up to an 8 percent tax on their endowments, which could cost billions of dollars. Yale University has cited this additional burden for layoffs and hiring freezes.

    Todd Ely, professor in the School of Public Affairs at the University of Colorado–Denver, said the traditionally diversified revenue portfolio of higher education had been weakened—which he said was particularly worrying because it coincided with the arrival of the “demographic cliff” and a hostile narrative around the value of a college degree.

    Although highly selective and well-endowed private and public institutions will adjust more easily to the new environment, Ely said, “‘Uncertainty’ remains the watchword for U.S. higher education.”

    “Research-intensive institutions, historically envied for their diverse revenue streams and lack of dependence on tuition revenue, have had their model of higher education funding thrown into disarray,” Ely added. “The battle for tuition-paying students will only increase, straining the enrollments of less selective and smaller private colleges and regional public universities.”

    Robert Kelchen, professor and head of the Department of Educational Leadership and Policy Studies at the University of Tennessee, said cuts within universities are mitigating some of the effects of these pressures.

    Stanford University has announced $140 million in budget cuts tied to reduced federal research funding. There have also been budget reductions at Boston University, Cornell University and the University of Minnesota.

    “The general financial challenges facing higher education prior to the Trump administration have not abated, and the cuts to federal funding have been notable,” said Kelchen.

    But he is skeptical that deals with the White House, to which some institutions have committed, are the right way forward, because they can always be “pulled or renegotiated at a whim.”

    “Universities need to try to get funding from other sources, such as students and donors,” Kelchen added, “but that is often easier said than done in a highly competitive landscape.”

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  • A How-To Guide for Handling Campus Speech Controversies

    A How-To Guide for Handling Campus Speech Controversies

    In the years since free speech and academic freedom experts Erwin Chemerinsky and Howard Gillman published their book Free Speech on Campus, which explained the importance of free speech at colleges and universities, much has changed as colleges faced new pressures and tests and sought to adapt to the changing political climate.

    Institutions created—and later abolished—diversity initiatives in response to the Black Lives Matter movement. Campuses weathered the brutal COVID-19 pandemic. State legislatures increased their meddling in what public university faculty can and cannot teach.

    Chemerinsky and Gillman’s second book, aptly named Campus Speech and Academic Freedom (Yale University Press, 2026), addresses complicated questions that aren’t necessarily answered by basic speech principles. For example, what obligation do universities have to cover security fees for controversial speakers? Or, does an institution have a responsibility to protect employees and students who are doxed for online speech?

    The book was initially scheduled to publish in 2023 but was pushed back and will be released this month.

    “Our editor at Yale Press told us he was never so pleased to have a manuscript come in late,” said Chemerinsky, dean of the law school at the University of California, Berkeley—2024 ended up being a year ripe with speech-controversy examples that ultimately strengthened the book, including college responses to the Oct. 7 attack; congressional testimonies from the presidents of Columbia University, Harvard University, the Massachusetts Institute of Technology, Rutgers University, the University of Pennsylvania and the University of California, Los Angeles, about campus antisemitism; and student and faculty encampments in protest against Israel’s actions in Gaza.

    Chemerinsky and Gillman, chancellor of the University of California, Irvine, co-chair the University of California’s National Center on Free Speech and Civic Engagement. They are both well versed in First Amendment law as well as campus leadership. Inside Higher Ed spoke with Chemerinsky and Gillman over Zoom about the modern challenges that university leaders face in responding to speech and academic freedom controversies on campus.

    The interview has been edited for length and clarity.

    Q: It’s been about nine years since the two of you last wrote a book on this topic. What do you hope this book adds to the conversation about campus free speech?

    Gillman: At the time we wrote the original book, there were very basic issues about why you should defend the expression of all ideas on a campus that were not resolved. If you remember in 2015–16, there were strong efforts to demand that universities control speakers or prevent certain people from speaking. And at the time, a lot of university leaders … didn’t have the language to explain why a university should tolerate speech that a lot of people thought could be dangerous or harmful.

    So we thought we needed to cover the basics. But once you accept that it is a good idea to protect the expression of all ideas, it turns out there’s lots of questions. What do you do about regulating tumultuous protests or people who think that they’re entitled to disrupt speakers with whom they disagree? What do you do about security costs if the need to protect the speaker puts enormous pressures on the budgets of universities? What do you do about speech in professional settings, which maybe shouldn’t be governed by general free speech principles? … So we knew we needed to reassert the importance of the basic principles of free expression, but then we had to systematically go through and address all of the issues that aren’t resolved by that basic question, and that’s what we hope the new book does.

    Q: And I have questions about those new questions you answer in the book. One is about institutional neutrality. For a university that claims to have core values like diversity and social justice, couldn’t silence on major global events be interpreted as a violation of those values?

    Gillman: We note that a lot of universities have embraced the Kalven report, which suggests that universities should very rarely speak out on matters that are of political debate, because universities should be housing critics and debate rather than taking strong stands. We review how many state legislatures were demanding that universities embrace a policy of neutrality when it comes to political statements.

    But the view that we have is that neutrality is really not possible because, as you say, universities are value-laden institutions. It is inevitable that universities are going to take positions. We note, for example, in the wake of Oct. 7, some university leaders took a position and said things that led to controversy. Some university leaders initially attempted not to say anything, and that led to controversy. So we suggest that neutrality is essentially impossible, but university leaders should show restraint for all the familiar reasons—that you need to allow for enough debate on the campus. It’s more important for campus communities to have their voice, rather than for universities and their leaders to always jump in.

    Chemerinsky: We both reject the Kalven report approach of silence for university leaders. I think that it’s a question of, when is it appropriate [to speak]? This is an example where, like so many in the book, we never imagined we’d be writing from a first-person perspective, but a lot of the book ended up being written that way. For me, it’s always a question of “Will my silence be taken as a message, and the wrong message?” As an example, I felt it important to put a statement out to my community after the death of George Floyd, and I thought it important to make a statement to the community after Jan. 6. So I very much agree with what Howard said about the importance of restraint, but I also reject across-the-board silence.

    Q: Something else you address is how professors approach certain academic materials in the classroom. We’ve seen professors in hot water for reading certain historical texts or using slurs for an academic purpose. Where do you draw the line between the professor’s right to determine their curriculum and the university’s responsibility to prevent a hostile learning environment for students?

    Gillman: Professors in professional settings do have the academic freedom as well-trained, ethical professionals to speak in ways that are consistent with their professional responsibilities. So the classroom, for example, is not a general free speech zone where professors can walk in and say whatever they want. We try to provide lots of examples of case studies where professors said and did some things that some people in the classroom or the larger academic community would have objected to, but nevertheless reflect legitimate judgments of how best to approach the issue.

    It is inevitable that if you give professors freedom of mind, that some of them are going to exercise their professional competency in ways that some people disagree with. So we try to suggest lots of examples where that academic freedom should be protected, but we also try to identify some examples where people were acting in ways that were not consistent with either their academic competence or their professional obligations. Once you understand the basic boundaries and responsibilities of faculty—not just their privileges, but their responsibilities to act in professional ways—we think that’ll help people do a proper assessment and not always just react whenever what a professor says in a classroom is causing some controversy.

    Chemerinsky: I obviously agree. I think your question also raises another major issue that occurred between Free Speech on Campus and this book, and that’s the tension between free speech and academic freedom and Title VI of the 1964 Civil Rights Act. Former assistant secretary for civil rights Catherine Lhamon was very outspoken in saying, “Just because it’s speech protected by the First Amendment doesn’t excuse a university from its Title VI obligations.”

    It’s certainly possible that a professor in class could say things that are deeply offensive to students, and [the students] could say, well, this is creating a hostile environment under Title VI. Then the issue becomes: What should the university’s response be? As Howard said, you start with assessing academic freedom—is it in the scope of professionally acceptable norms? To take a recent example, a professor who would go into a computer science class and use it to discuss his views on Israel and the Middle East, that wouldn’t be protected by academic freedom because it’s not about his teaching his class.

    Q: Another scenario for you: Event cancellations related to security concerns for speakers feel especially relevant after Charlie Kirk was killed during a campus event. But not all institutions can necessarily afford security for high-profile controversial speakers. For those institutions, would a budgetary-based cancellation be distinct from a speech-based cancellation, or are they the same?

    Chemerinsky: The answer is, we don’t know at this point in time. In fall of 2017, a conservative group on the Berkeley campus had scheduled a free speech week, and they invited Milo Yiannopoulos, Ben Shapiro, Ann Coulter and Charles Murray. It cost the university $4 million in security to allow those events to go forward. But what if it wasn’t free speech week? What if it was free speech semester? And what if the cost was $40 million? There has to be some point at which a university says we can’t afford it.

    Gillman: But there are certain principles that should govern how you think it through. You need general rules that you apply to every circumstance, but those rules cannot, in effect, be discriminating against people based on their viewpoints. So if your rule is “well, any time a controversial speaker is proposed, we’re worried that it’s going to cost too much in security, so you’re not allowed to bring controversial speakers,” that will create viewpoint discrimination on campuses. It would mean, for example, on a liberal campus, that every liberal student group would always be able to bring their speakers in, but conservative student groups could not.

    Q: Right, because what’s controversial would be subjective.

    Gillman: Very subjective. So you need a rule in advance … We review in the book a few choices. At the University of California, Irvine, we charge people exactly the same security cost based on the same criteria—the size of the group, how big an event it is, whether you need a parking facility and the like. If we think that there is going to be external [controversy], or other concerns that are not under the control of the sponsoring student group, then the university has to cover those additional costs. Now, so far, that hasn’t bankrupted my university. But, by contrast, UCLA realized that it may quickly end up blowing through its budget, and so they created a policy that, in advance of the year, limited the total number of dollars that they were going to use to cover security on events. Once they blew through that budget for the year, they weren’t going to allow other kinds of speakers after that. You need rules that you will apply in a viewpoint-neutral way and that do protect the expression of all ideas. But then those rules have to be mindful.

    Q: One more for you: There were debates, especially in the 2023–24 academic year, over campus encampments and what constitutes a disruption of the educational mission. If a protest on campus is peaceful, but it occupies a space for weeks, is it the duration of the protest or the existence of it that justifies its removal?

    Chemerinsky: Campuses can have time, place and manner restrictions with regard to speech, and the rules are clear that they have to be content-neutral. So a campus can have a rule saying “no demonstrations near classroom buildings while classes are in session,” or “no sound amplification equipment on campus,” or they can restrict speech near dormitories at nighttime. As part of time, place and manner restrictions, a campus can say that they’re not going to allow encampments for any purpose, whatever the viewpoint, whatever the topic.

    It then becomes a question of, should the campus choose to have such a rule? And how should the campus decide about enforcing that rule? One of the parts of the book that I’m most pleased with is where we go through and offer suggestions to campus administrators about things to consider when dealing with encampments. How much is the encampment disrupting the actual activities? How much is there a threat of violence? How have similar things been dealt with before? What kind of precedent do you want to set? What action might you take, and what would be the reaction to it?

    Gillman: I think that very few people believe that individuals or groups of people on the campus or off the campus have a right to come and commandeer a space on the campus for themselves and to do that for an extended period of time. A campus may decide it doesn’t want to rule against that, but I think everybody would understand if campuses had rules against encampment activity. But it has to be viewpoint- and content-neutral.

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