Tag: workforce

  • Six Strategies for Supporting the Non-Exempt Higher Ed Workforce

    Six Strategies for Supporting the Non-Exempt Higher Ed Workforce

    by Julie Burrell | April 23, 2025

    Non-exempt staff make up more than a quarter of the higher ed workforce and provide frontline support to the campus community. They are the electricians, safety and security staff, custodians, office assistants, food service workers, and others who power higher ed’s day-to-day operations.

    This vital workforce has also been shrinking. New research from CUPA-HR has shown a 9% decrease in the full-time non-exempt workforce since 2017, and an 8% decrease in the part-time non-exempt workforce during the same period.

    It’s more important than ever to support your non-exempt employees by preventing burnout and bolstering work-life balance. Retention and recruitment must also remain a priority, with turnover rates for hourly non-exempt workers persistently high.

    Here are six ideas for strengthening your employee value proposition for this key segment of the higher ed workforce.

    Create Internal Career Pathways

    Career growth is a key factor in employee satisfaction. Review your learning, development and promotion opportunities to ensure they provide pathways for all employees and are accessible to those who work outside of traditional office hours.

    Upskilling non-exempt employees is also critical. Encourage managers and supervisors to identify who might step up to fill critical roles and who might need additional skills, certifications and competencies.

    Don’t forget to include non-exempt employees in succession planning. Particular attention should be given to skilled craft staff, an area where the decreasing number of employees over the age of 55 might signal a potentially critical pipeline challenge.

    Resource Spotlight: Hocus Pocus, Time to Focus: Innovative Career Development for Staff is an on-demand webinar detailing how the University of Tennessee Knoxville HR team built an innovative new career development unit. And learn how the University of Texas at Dallas’ BRIGHT leaders program uses a flexible model that encourages all employees to lead from where they are. 

    Prioritize Pay

    Continue periodic pay equity reviews and work toward pay equity for all employees. Our research into the non-exempt workforce has found that women of all races/ethnicities continue to be paid less than White men who hold the same non-exempt staff positions.

    Resource Spotlight: Reserve your spot in the upcoming CUPA-HR webinar Transitioning From a Broadband to a Market-Based Pay Structure to learn how University of Pittsburgh leaders replaced a 25-year-old classification system with a market-based job and compensation framework, including FLSA status adjustments. And learn about Maricopa Community College District’s strategic compensation plan in this two-part series on implementing a living wage strategy and establishing internal pay equity and market alignment.

    Provide Flexibility When Possible

    Many non-exempt staff need to be on campus to provide critical, in-person support to students and colleagues. But during the slower summer months, consider offering summer Fridays (either full or half-days off) and/or the option of longer shifts in exchange for fewer days per week worked.

    For office employees, no-meetings Fridays set employees up for a successful Monday, ensuring they can wrap up their week and head into their weekend with less stress.

    Last year, turnover was the highest among part-time hourly employees, at a rate of 25%. For this group, provide — and advertise — hours that support working parents and caregivers.

    Tout Your Benefits

    For both potential and current employees, benefits can be a key difference in recruitment and retention.

    Do you offer competitive matching retirement contributions? Tuition benefits for employees and their families? Competitively priced health insurance? Prominently feature these benefits in your job recruitment materials. And partner with educational consultants from your retirement and insurance plans to make your current employees aware of their benefits.

    Are outdated policies inadvertently causing turnover? Periodically review policies to increase benefits at no cost. For example, if your probationary period doesn’t allow sick leave, you may be losing recently onboarded staff.

    Prevent Burnout

    Because the non-exempt workforce is shrinking, it’s critical to avoid the overwork trap. Expecting non-exempt employees to do the work of multiple people can negatively impact job satisfaction.

    What work might be discontinued or altered to adjust to less availability of staff? What work might be outsourced to help close the gap between staff availability and required work? Reductions in staffing should always be reviewed to determine what ongoing work is feasible and what work must be changed or eliminated.

    Boost Culture

    In addition to good benefits, culture is higher ed’s competitive advantage in the labor market.

    Are both part-time and full-time non-exempt staff regularly being recognized for their work? Recognition is one of the lowest-cost retention tools that remains underused in higher ed overall. Examine how your HRIS and social media channels can be used to highlight consistently excellent employees.

    Consider incorporating budget-friendly employee get-togethers into your campus routines, such as ice cream socials or pizza parties.

    Resource Spotlight: Learn how to audit and boost your recognition program in Recalibrating Employee Recognition in Higher Education.

    Explore more recommendations and the full data on the non-exempt workforce in CUPA-HR’s report, The Non-Exempt Higher Education Staff Workforce: Trends in Composition, Size, and Pay Equity.

     



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  • Did union fights for better conditions unintentionally casualise the workforce? – Campus Review

    Did union fights for better conditions unintentionally casualise the workforce? – Campus Review

    A new research paper has investigated the factors that have “legitimised” the creation and acceptance of a casual academic workforce in Australia.

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  • 4 ways community colleges can boost workforce development

    4 ways community colleges can boost workforce development

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    SAN DIEGO — How can community colleges deliver economic mobility to their students?

    College leaders at this week’s ASU+GSV Summit, an annual education and technology conference, got a glimpse into that answer as they heard how community colleges are building support from business and industry and strengthening workforce development.

    These types of initiatives may be helping to boost public perception of the value of community colleges vs. four-year institutions. 

    Last year, 48% of surveyed Americans said they had high confidence in community colleges, compared with just 33% who said the same about four-year colleges, according to a Gallup poll. Moreover, policy analysts often view community colleges as an engine to increase workforce development — though some still say these institutions could do more to help their students. 

    Below, we’re rounding up four takeaways from community college experts about how these institutions can take steps to boost workforce development. 

    Bring industry into policy advocacy

    In 2023, Texas enacted a new outcomes-based funding formula for the state’s community colleges — a change that came with a $683 million price tag. Rather than basing funding primarily on enrollment, the state now ties the majority of its allocation to performance-based measures, such as how many credentials colleges award in high-demand fields. 

    As a result of the change, the state’s community colleges saw funding increases in fiscal 2024 ranging from $70,000 to $2.9 million, The Texas Tribune reported last month.

    Ray Martinez, president and CEO of the Texas Association of Community Colleges, said unified advocacy from the state’s community college leaders helped the measure gain widespread support from lawmakers. 

    Community college leaders also drummed up support from businesses to help get the new funding model over the finish line, Martinez said. 

    “We needed business leaders. We needed K-12 leaders,” Martinez said. “We needed other stakeholders to engage with us and to go to their members, to go to the folks that they knew at the Legislature, and say, ‘This is what we need for economic development and for future economic growth of our state.’”

    Look to industry to help create curriculum

    It’s not enough for community colleges to merely have business and industry representatives on their advisory councils, Martinez said. Institutions need to forge deeper relationships with these stakeholders, including by having them help craft curriculum for workforce education programs. 

    Although workforce education programs make up about a quarter of Texas community colleges’ overall offerings, that share is rapidly growing relative to academic programs under the state’s new performance-based funding formula, Martinez noted. 

    “I’m not sure you can single out an industry that is not changing rapidly because of technology or other reasons,” Martinez said. “If you are not engaging with employers in that constant loop of information, you’re missing out as a college.” 

    Focus on stackable credentials

    At Miami Dade College in Florida, leaders are focused on stackable credentials that can be linked together to form an academic pathway.

    Stackable credentials represent the “blurring of credit and noncredit,” said Madeline Pumariega, president of Miami Dade College

    “Nobody wakes up in the morning and says, ‘I want to go take a noncredit course,” Pumariega said. Instead, they seek out the quickest training available to land a certain job, she said. 

    But after students complete that noncredit training, it’s key for community colleges to return to them and say, “‘Great, we got you that training, but you’re now a quarter of the way there for a college credit certificate,’” Pumariega said. When students finish a certificate, college leaders can then offer them an associate degree before suggesting a bachelor’s program, Pumariega said.

    Don’t try to be a university

    Community college leaders have at times strived for their institutions to be more like their neighboring four-year universities, said Eloy Ortiz Oakley, president and CEO of College Futures Foundation, which aims to boost credential attainment in California. 

    “When I started out at community colleges, we were always looking to our sister university,” said Oakley, who previously served as chancellor of the California Community Colleges system. “Well guess what, folks? They need to be more like us now. Okay? They need to be opening their doors to regular working class Americans.” 

    Community colleges were built to generally serve 100% of students that apply, Oakley noted. 

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  • House Education and Workforce Committee Holds Hearing on NLRB and Student Athletes

    House Education and Workforce Committee Holds Hearing on NLRB and Student Athletes

    by CUPA-HR | April 10, 2025

    On April 8, the House Education and Workforce Committee held a hearing titled, “Game Changer: The NLRB, Student-Athletes, and the Future of College Sports.” The hearing focused on the employment classification status of student athletes at institutions of higher education.

    The witnesses at the hearing included Daniel L. Nash, shareholder at Littler; Morgyn Wynne, former softball student athlete at Oklahoma State University; Ramogi Huma, executive director at the National College Players Association; and Jacqie McWilliams Parker, commissioner at the Central Intercollegiate Athletic Association.

    Majority Concerns with Employee Classification

    Republican committee members argued that the classification of student athletes as employees could alter college athletics to the detriment of institutions and student athletes alike. Confirmed by witness testimony, the majority discussed that employee classification for and unionization by student athletes could trigger unintended consequences for the athletes, such as fewer benefits, losing scholarships based on poor performance, having scholarships taxed as taxable income, and losing training support, mental health services, and media and career support. Further, they highlighted that employee classification could strain athletic department resources; McWilliams Parker stated that athletic departments would need to consider whether they could continue to sustain certain sports and provide scholarships to students.

    The majority also discussed the legislative and regulatory landscape surrounding this issue. In his opening statement, Chair Rick Allen (R-GA) discussed the memo from former General Counsel of the National Labor Relations Board (NLRB) Jennifer Abruzzo regarding the Biden-era NLRB’s position that student athletes are employees and are afforded statutory protections under the National Labor Relations Act (NLRA). Notably, the memo has since been revoked by the Trump administration’s acting general counsel at the NLRB. Further, in response to questioning from the chair of the full committee, Tim Walberg (R-MI), Nash clarified that existing labor laws are clear that revenue received by an organization is not a factor in determining employee status.

    Representative Lisa McClain (R-MI) also discussed her bill, the Protecting Student Athletes Economic Freedom Act, which would codify into law that student athletes are not employees of institutions, athletic conferences or athletic associations, as a solution to the majority’s concerns.

    Minority Argue for Greater Protections for Student Athletes

    Committee Democrats argued that student athletes require greater protection from exploitation. They argued that student athletes generate revenue for their institutions of higher education, conferences and the National Collegiate Athletic Association (NCAA), but fail to be compensated for their work and the amount of time they commit to their team. The members claimed that classifying student athletes as employees and allowing those athletes to collectively bargain would end the exploitation. Huma’s testimony supported committee Democrats advocating that student athletes should be equally able to benefit financially from the revenue they generate.

    CUPA-HR will monitor for future developments on the status of student athletes as discussed during this hearing and keep members apprised of significant policy updates.



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  • The Non-Exempt Staff Workforce in Colleges and Universities Is Shrinking

    The Non-Exempt Staff Workforce in Colleges and Universities Is Shrinking

    by CUPA-HR | April 8, 2025

    New research from CUPA-HR shows that the number of non-exempt* staff employees in higher education has been on a steady decline for the past several years. In the newest workforce trends report, The Non-Exempt Higher Education Staff Workforce: Trends in Composition, Size, and Equity, CUPA-HR examines the makeup of and trends in the higher ed non-exempt staff workforce from 2016-17 to 2023-24.

    One of the more notable findings: Since 2017, there has been a 9 percent decrease overall in the full-time non-exempt staff higher ed workforce. Part-time staff employee numbers have also fallen — down 8 percent in that same time period. The most significant downward trend began in 2020 (the onset of the COVID-19 pandemic), with decreases for both full-time (-3.3 percent) and part-time (-17.2 percent) staff.

    Some of the other key findings highlighted in the report:

    • Fewer non-exempt staff are age 55+. Non-exempt staff are slightly younger than they were pre-pandemic, and the proportion that is age 55+ has steadily declined from a high of 34% in 2019-20 to 31% in 2023-24.
    • Women make up 59% of the non-exempt staff workforce. They are best represented among office and clerical staff. Women in non-exempt positions are paid $.96 for every dollar White men are paid. Pay equity is lowest for Black ($0.92) and Hispanic ($0.94) women.
    • People of color make up 33% of the non-exempt workforce. This representation is much higher than in any other segment of the workforce, including administrators, faculty and professionals.
    • Women and Black staff experience multiple layers of inequity among non-exempt staff. They are better represented in the lowest-paying positions (e.g., dishwasher, custodian) than among the highest-paying positions (e.g., metalworker, electrician lead). They also have lower representation in lead positions than in non-lead positions.

    Read the report and explore this data with interactive graphics.


    *A non-exempt employee is one that is covered by (not exempt from) the Fair Labor Standards Act. As such, they are required to be paid overtime for every hour worked over 40 hours per week. Non-exempt staff must track their hours and be paid at least the federal minimum hourly wage. Examples of non-exempt staff in higher education include electricians, police officers, photographers, custodians, office assistants and food service workers.



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  • House Education and Workforce Committee Holds Hearing on FLSA Modernization

    House Education and Workforce Committee Holds Hearing on FLSA Modernization

    by CUPA-HR | March 27, 2025

    On March 25, the House Education and Workforce Subcommittee on Workforce Protections held a hearing titled “The Future of Wage Laws: Assessing the FLSA’s Effectiveness, Challenges, and Opportunities.” The hearing focused on several bills aimed at modernizing the Fair Labor Standards Act (FLSA), including legislation to amend overtime pay requirements on compensatory time and regular rate of pay and to provide clarity on independent contractor status under the FLSA.

    The witnesses at the hearing included Tammy McCutchen, senior affiliate at Resolution Economics; Paige Boughan, senior vice president and director of human resources at Farmers and Merchants Banks (on behalf of the Society for Human Resource Management); Andrew Stettner, director of economy and jobs at the Century Foundation; and Jonathan Wolfson, chief legal officer and policy director at Cicero Institute.

    Compensatory Time

    Committee members and witnesses discussed the Working Families Flexibility Act, which would allow private sector employers, including private institutions, to offer employees the choice of compensatory time or cash wages for overtime hours worked. Currently, the FLSA only allows for employees working for the public sector, including public institutions, to choose compensatory time or cash compensation for overtime hours worked.

    Chair of the Education and Workforce Committee Tim Walburg (R-MI) expressed his support for a bill like the Working Families Flexibility Act, as it would allow employees to choose which form of compensation best suits their needs. On the other side of the aisle, Rep. Mark Takano (D-CA) argued that offering compensatory time is an attempt to force workers to work more hours for free.

    CUPA-HR submitted a letter for the record prior to the hearing in support of the Working Families Flexibility Act. The letter highlights our past support for the legislation as introduced in previous Congresses. It also draws from CUPA-HR President and CEO Andy Brantley’s testimony for a 2013 Workforce Protections Subcommittee hearing in support of compensatory time. In his testimony, he provided examples of instances where employees benefited from the option of such overtime compensation, which he witnessed while working as an HR leader at a large public university.

    Regular Rate

    The hearing also discussed the Empowering Employer Child and Elder Care Solutions Act, which would exclude the value of employer-funded child or dependent care benefits from the regular rate calculation. The FLSA requires that overtime hours are paid at one-and-one-half times the employee’s regular rate of pay, which is an average hourly rate that includes certain types of compensation.

    During the hearing, Rep. Mark Messmer (R-IN) argued that the regular rate calculation that is currently used to determine overtime pay discourages employers from offering certain benefits. McCutcheon stated that legislation like the Empowering Employer Child and Elder Care Solutions Act would encourage employers to offer more benefits as they would no longer face burdensome overtime pay calculations.

    Independent Contractor Status

    During the hearing, committee members and witnesses also discussed the Modern Worker Empowerment Act (H.R. 1319), which would establish a new standard for defining an employee and an independent contractor under the FLSA. Specifically, the legislation would implement language that states workers are employees if the employer controls what work will be done and how it will be done, and workers are independent contractors if the entity under which the worker works does not exercise significant control over how the work is performed, among other things.

    Rep. Kevin Kiley (R-CA), who introduced the bill in early February, stated that the Modern Worker Empowerment Act was needed to ensure protections for independent contractors in the FLSA. Wolfson pointed to a 2019 California law, AB 5, which implemented an “ABC” test for worker classification and stated that businesses stopped working with freelancers as a result of the law. McCutcheon explained that the Modern Worker Empowerment Act provides clarity when determining worker classification status by focusing on who controls the work being done, unlike California’s ABC test which she claimed was too complicated.

    Ranking Member of the Education and Workforce Committee Bobby Scott (D-VA) opposed the Modern Worker Empowerment Act, claiming that workers do not want to be independent contractors and that employers force workers to accept independent contractor status, thus saving employers money.

    The House Education and Workforce Committee will continue to consider these bills as they are reintroduced and marked up during the 119th Congress. CUPA-HR will monitor for future developments on the bills discussed during this hearing and keep members apprised of significant updates.



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  • Embracing Workforce Diversity in Higher Education for a Sustainable Future

    Embracing Workforce Diversity in Higher Education for a Sustainable Future

    • Professor Antony C. Moss is Pro Vice Chancellor Education and Student Experience at London South Bank University.

    The recent announcement from Universities UK that it will be setting up a taskforce to look at efficiency and transformation across the higher education sector is very welcome, if not long overdue. As our sector faces existential challenges regarding financial sustainability, it is absolutely right that we look more critically at the way we organise ourselves and run our institutions. This means more than looking at shared professional service models, moving IT systems into the cloud, or diversifying income streams. The argument I want to develop here is that we desperately need a more diverse workforce to support a higher education sector which serves a far broader purpose for society than it did when our current workforce model was first established.

    The Uneven Growth of the Higher Education Sector

    It is a fascinating exercise to visualise the growth of the UK higher education sector over time. Robbins reported the total number of full-time UK students in 1960 was just short of 200,000. Fast forward to the latest data available via the Higher Education Statistics Agency, and in 2022/23, that number has grown to almost three million. While that 1960 figure does not include student numbers enrolled in the polytechnics of the day (which of course mostly became universities in 1992, stimulating a sudden burst of growth in student numbers), this remains an extraordinary expansion by any standard.

    As a sector, we have weathered much criticism in recent years regarding the extent to which we are recruiting too many students. While this might be a tempting conclusion given the figures cited above, it is worth keeping in mind that the needs of our labour market have also changed dramatically since 1960. For example, in 2021/22, over 160,000 of the 2.25 million students in higher education that year were studying towards a nursing qualification. In other words, the nursing student population of 21/22 equates to more than three-quarters of the entire full-time UK university student population in 1960. We all benefit from advancements in modern medicine, but this requires us to invest in a workforce with an ever-increasing level of technical knowledge and skill. This same argument could be made for the workforce in many other sectors of our economy, and so we should continue to expect expansion and diversification of our education sector to support the types of jobs and skillsets required for the future.

    While we might debate and reflect on the number of students entering higher education, it is less common to hear debates and discussions on the size of the workforce who are the backbone of our own sector. While I have been unable to locate accurate workforce data as far back as 1960, the Higher Education Statistics Agency have published data from 2005/6. At that time, UK higher education providers employed a total of 355,410 staff, of which 164,875 were in academic roles. Moving ahead to 2022/23, we now employ 480,845 staff, of whom 240,420 are in academic roles. In itself, this is a significant workforce expansion – a total increase in staffing of over a third, and a 50% increase in academic staff numbers over a 17-year period. Or in more human terms, that is a net increase of 75,545 full-time equivalent academic staff.

    What is perhaps most remarkable is that this expansion of our workforce has been, at a national level, an organic process. We have no whole-sector workforce plan and no sector-wide discussion around the shape and size of the workforce we need in 5, 10, or 25 years’ time. In their 2021 review of HE sector workforce changes, Alison Wolf and Andrew Jenkins illustrated both the expansion and changing shape of the sector workforce but also demonstrated that this has been largely reactive and not driven by a clear set of principles or plans.

    The reason this all matters in the context of discussions about financial sustainability is that the expansion of the higher education sector has been uneven in terms of the growth of our different areas of activity. As illustrated in Figure 1, over the past ten years, the overwhelming majority of our income growth has been linked to teaching.

    Figure 1: Income of UK Higher Education Providers by income type and academic year (£ millions)

    From a workforce perspective, with teaching income rising sharply against relatively stable income for research, it would be reasonable to assume that the additional 75,454 academic staff noted above would be almost entirely focused on teaching. However, the best available data we have on the proportion of time spent by academics on different activities – the Transparent Approach to Costing (TRAC) returns published by the Office for Students – shows that there has been almost no change in the proportion of academic staff time spent on research activity. For years where there are comparable TRAC data, we can see that in 18/19, research activity accounted for 35.3% of academic activity, while in 22/23 that figure was 34.1% (and from Figure 1, we can see that teaching-related income grew over this period by over £7bn, while research income only grew by £821m). If research income to the sector had been growing at the same rate as teaching income, these figures would not be a concern – but that is very clearly not the case.

    One interpretation of these figures could simply be that this is how higher education has always operated. Tuition fees are, in part, spent on recruiting academic staff, and academics are typically recruited on contracts which include an expectation of them engaging in research and scholarly activities. Moreover, the argument goes, this is fundamental to the mission of universities, which is not solely to teach degree courses but also to generate new knowledge.

    This argument is flawed, however, due to a decade of tuition fee freezes set alongside the massive growth in student numbers, which far outstrips growth in research-related income. Our workforce model cannot simply continue growing in a linear fashion while the demands and expectations placed on the workforce are changing as significantly as they have. To provide an analogy, if the government were to announce a massive boost in research funding for universities, and the sector were to respond to this by indicating that around a third of this money would actually be spent on teaching, I would expect eyebrows to be raised across the board. But this is precisely what we have been doing, over a long period of time, in relation to teaching-related income.

    Developing a Workforce Model for the Future

    As noted above, our sector does not have a workforce plan; we have essentially grown our workforce using traditional contract types and workload models. On the other hand, the NHS Long Term Workforce Plan is an example of taking a whole-sector approach to reflect on workforce needs for a large and complex sector. Importantly, the plan proposes a significant expansion of its workforce, which will depend heavily on the capacity and ability of our further and higher education sectors to deliver. This does not simply entail the expansion of current training routes for existing professions, but the diversification of the types of qualification we offer, and continued development of curricula to ensure the skills being taught reflect long-term workforce needs.

    There are many examples of other sectors and, indeed, government departments developing workforce plans and strategies which similarly rely upon the capacity and expertise of further and higher education institutions to fulfil education and training needs. What is invariably missing from such plans is any meaningful reflection on the assumptions made about the capacity and structure of our tertiary education sector. Shortages in teachers can be addressed by funding more training, but are we confident that we have a large enough workforce of teacher-educators to meet this demand? Similarly for nurses, doctors and allied healthcare professionals and, indeed, for any other sector who may be assuming that the tertiary sector is ready and waiting to absorb a continued expansion of students to meet their own future workforce needs.

    Moving beyond subject expertise and whether we can simply recruit a large enough workforce to teach, the higher education sector has also changed beyond recognition in terms of the range of qualifications we offer. The three-year undergraduate degree remains the most common study route, but higher education providers now also offer degree apprenticeships, higher technical qualifications, and a growing number of professional and technical qualifications which are quite different to traditional university study. These differences arise due to the type of students they attract, the content of the qualifications themselves, and also the very different regulatory frameworks which underpin their delivery and monitoring.

    These changes place a very different set of needs and expectations on our workforce – both academic and professional services colleagues. Degree apprenticeship programmes require a different pedagogic approach to a traditional undergraduate degree, and come with a significant set of additional regulatory expectations. Very few academics will have ever encountered the Education and Skills Funding Agency prior to the growth of apprenticeships standards, and Ofsted was the regulator of everyone except us (outside of university education departments). These changes are not trivial, but they have happened rapidly, and without overt consideration of the way we need to support, develop and expand our own workforce.

    While 1960s higher education was, in relative terms, a fairly monolithic sector, today’s higher education sector is extraordinarily diverse and delivers massive economic and societal benefits, which are incomparable to the past. Our sector has changed, and I would strongly argue it has changed for the better. However, in the current climate of deep financial challenge, we must also reflect critically on the way we develop and diversify our own workforce. This, in my view, means stepping outside the well-trodden path of introducing so-called ‘teaching only contracts’ for academics – essentially, academic contracts where the focus is on professional practice and pedagogic leadership, which still retain a career pathway through to the highest academic ranks. Rather, we need to invest in developing a new segment of our workforce, of expert educators who are specialised in areas such as skills development and technical education. If done well, this has the potential to deliver a range of benefits:

    1. Stabilising the financial precarity of our sector. When teaching income is rising faster than research income, we need to ensure we are not disproportionately growing the cross-subsidy of research from teaching income (while recognising that some degree of cross-subsidy is part of the higher education funding model).
    2. Improving the quality of education. By developing more specialised roles within the sector, we can deliver better experiences and outcomes for students, and ensure that they are better able to succeed beyond their time in higher education.
    3. Improving working conditions for all staff. Through the creation of more specialised roles and career pathways which are better aligned to the needs of the sector as a whole.
    4. Supporting our national ambitions for Growth and Skills. As Skills England looks at our future workforce needs, it is critical that we have a stable and high-performing education sector to educate and train the workforce. We cannot continue to take for granted that our education sector can organically bend itself to meet changing industrial and economic needs, without a strategy to support the reforms which will be required.

    Universities UK and its taskforce on efficiency and transformation should, I suggest, prioritise a review of our underpinning workforce model to ensure that we are collectively fit for the future. But this work cannot happen in isolation. Our sector will be able to respond more effectively to changing demands if we work together with Skills England and the Department for Education to better understand the role that higher education can play in delivering on national ambitions for growth and skills development.

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  • How universities can fix health workforce shortages

    How universities can fix health workforce shortages

    A panel of experts discuss the health workforce crisis at the UA Solutions Summit 2025. Picture: UA

    Three Australian healthcare experts last week told universities how to solve the biggest challenges and possible solutions to a number of issues.

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  • The barriers that must be removed for degree apprenticeships to meet NHS workforce targets

    The barriers that must be removed for degree apprenticeships to meet NHS workforce targets

    The recent notion that level 7 apprenticeships will be ineligible for support from the apprenticeship levy has caused consternation amongst training providers, especially in healthcare.

    Training providers and employers are urgently seeking clarity on the government’s position – the current “announcement without action” leaves stakeholders unclear about next steps and further risks the reputation and role of apprenticeships in skills development.

    The development of advanced roles in health or shortened routes to registerable qualifications significantly relies on level 7 apprenticeships. The NHS Long Term Workforce Plan is full of examples of how advanced and new roles are needed now and in the future.

    Once again, decisions are being made by the Department for Education without consulting or collaborating with the Department of Health and Social Care, which means that questions are left unanswered. It is not the first time that training providers and University Alliance have called for joined up thinking and, unfortunately, it certainly won’t be the last.

    Expansion of opportunity

    Health apprenticeships at the University of Derby started small with level 5 provision about ten years ago (subsequently expanding to levels 6 and 7) – we could not have foreseen the enormous expansion of opportunity both in health and other industries that would follow.

    I am proud to say that “I was there” when the nurse degree apprenticeship standard was approved in 2017 – the culmination of two years’ collaboration between the Nursing and Midwifery Council, government, Skills for Health, employers and training providers.

    There were challenges, but we made it, and it opened the door to transformation in how healthcare professionals are educated.

    A bumpy road

    But the journey remains bumpy, and apprenticeships seem to be experiencing a particular period of turbulence. New research conducted by the University of Derby on behalf of University Alliance demonstrates the need for change in how the levy is utilised, the importance of partnership working, and the support that those involved with apprenticeship delivery need in order to secure successful outcomes.

    While the NHS Long Term Workforce Plan of 2023 is itself being refreshed, we can be confident that apprenticeships will continue to have a significant part to play in workforce development. However, our new research has shown how and where employers and training providers need support to make this happen.

    Employers told us how expensive they find it to support apprenticeships, with apprentice salaries, backfill and organisational infrastructure contributing to the financial burden. We know that apprentices need significant support through their learning journey, taking time and investment from employers.

    To make apprenticeships truly successful, the support required is over and above that normally expected in healthcare programmes, yet apprenticeships are specifically excluded from the NHS Healthcare Education and Training tariff. This feels like a double whammy – no support from the tariff and no flexibility in how the levy could be utilised differently, meaning that the responsibility remains with the employer to resource.

    Equally, training providers reported the additional activities and responsibilities associated with the delivery of apprenticeships. The University of Derby has recently successfully completed its inspection by Ofsted. The week of the inspection required input from teams across the University, but the enduring responsibilities of compliance and record keeping make this a continuous activity for a skilled and specialist team.

    The Education and Skills Funding Agency then came hot on the tails of Ofsted – while this is not unexpected, it has again required teams from across the University working long hours to be audit ready. These inspections have served as a reminder of the regulatory burden placed on training providers, especially in healthcare.

    A matter of commitment

    Today marks the start of National Apprenticeship Week. At the University of Derby, we are hosting a week of activities and events, encouraging aspirant apprentices and a range of employers to come and find out more about what apprenticeships can do for them. It is heartening to hear that the number of young people coming to the campus this year has more than doubled since last year’s event.

    Finally, the word is beginning to spread about apprenticeships, and we find school leavers are increasingly well informed about their post-16 and post-18 options.

    The week’s events will be ably supported by our employer partners and apprentices, truly reflecting the partnerships that have developed over the years. These partnerships take a significant amount of investment on all sides – anyone in the vocational education and training world will know that strong partnerships take time and effort to build and maintain. But even the briefest of conversations with apprentices will tell you that it is all worth it. Their confidence, passion and knowledge (their skills and behaviours too) shine through. In a city like Derby, the awareness of the positive difference you are making not only to the apprentice, but also to their family and friends, is never far from your thoughts.

    It is difficult to know how the advent of Skills England will impact the pace and scale of reform, but the present inertia may set the country back – and it certainly will if a blanket approach to level 7 apprenticeship funding is adopted, and lack of join-up between DfE and DHSC remains the status quo.

    National Apprenticeship Week 2025 has the potential to be a force for good – and should be the week that all stakeholders commit to making a difference.

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  • Voluntary Turnover in the Higher Ed Workforce Is Trending Downward – CUPA-HR

    Voluntary Turnover in the Higher Ed Workforce Is Trending Downward – CUPA-HR

    by CUPA-HR | May 8, 2024

    The workforce retention challenges higher education has been experiencing post-pandemic might just be letting up. A recent trend analysis of turnover data collected in CUPA-HR’s annual higher education workforce surveys found that in 2023-24, voluntary turnover rates for faculty and staff trended downward for the first time in three years.

    CUPA-HR began collecting turnover data in 2017-18. In the three years prior to the pandemic, there was little variability year to year in voluntary turnover (voluntary separations not due to retirement), and in the year immediately following the pandemic’s onset (2020-21), there were slight dips in voluntary turnover for each category of staff and faculty, likely due to the economic uncertainty that characterized that year. However, voluntary turnover trended upward in 2021-22 and again in 2022-23, with the highest voluntary turnover occurring in 2022-23.

    The largest decline in voluntary turnover rates was for part-time non-exempt staff (down 6.4 percentage points, from 21.4% in 2022-23 to 15.0% in 2023-24). However, there were notable declines in voluntary turnover for full-time exempt staff and full-time non-exempt staff as well.

    Findings on Overall Current Turnover

    • In considering turnover from all types of separations (i.e., voluntary and involuntary), overall turnover of faculty and staff combined in 2023-24 was 14%. Turnover in 2023-24 was higher than pre-pandemic rates (approximately 12%), but lower than the 16% high of 2022-23.
    • In 2023-24, overall turnover was highest for part-time non-exempt staff (22%) and lowest for faculty (7% for tenure-track and 11% for non-tenure-track faculty).
    • Involuntary turnover rates were highest for full-time non-exempt staff (2.1%) and full-time exempt staff (1.4%). Retirement rates were highest for tenure-track faculty (2.2%) and full-time non-exempt staff (2.0%).

    Explore the Higher Ed Workforce Turnover interactive graphics.



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